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Reviews, get directions and contact details for British Consulate General Sydney

British Consulate General Sydney
Address: Level 16/1 Macquarie Pl, Sydney NSW 2000, Australia
Phone: (02) 9247 7521
State: New South Wales
City: Sydney
Zip Code: 2000


Opening Hours

Monday: 9:00 AM – 1:00 PM
Tuesday: 9:00 AM – 1:00 PM
Wednesday: 9:00 AM – 1:00 PM
Thursday: 9:00 AM – 1:00 PM
Friday: 9:00 AM – 1:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I think the lady i spoke to was American or Canadian- she was rude and unhelpful. Very passive aggressive and interrupted me whilst i was speaking. Pretty much refused to try and find way to help- referred to other websites exactly the way that the automated messages do. Also, half the time the line rings out and does not connect to automated service so you cannot be put through to speak to somebody and when you do get through to the automated service; often the options take you to a dead end and you have to call back and try again! Ridiculously infuriating and unhelpful. They've obviously had a change of management since the first few positive reviews! I wouldn't waste your time looking for help through these guys, unless you like speaking to rude unhelpful people. I went through the British consulate for a passport emergency last year and the lady i spoke to was wonderful. Not this one.
8 years ago (09-01-2018)
he lady at the consulate in Sydney was unnecessarily rude and abrupt when I called… I told her as much and she said “thank you for the constructive criticism but I can't help the way I talk."
8 years ago (10-11-2017)
How do i get in contact , know one pics up the phone ?
8 years ago (28-12-2017)
phoned three times at 10am (when says open at 9) messaged said closed twice and third time the phone just rang out with no answer. i've only given it 1 star cos the system made me
8 years ago (17-10-2017)
Really good service....When you have a passport emergency and need advice, no one answers the phone....ever
8 years ago (11-07-2017)
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