Brisbane Motor Works PTY Ltd.

Reviews, get directions and contact details for Brisbane Motor Works PTY Ltd.

Address: 16-18 Cambridge St, Coorparoo QLD 4151, Australia

Phone: (07) 3394 4922

Website

State: Queensland

City: Coorparoo

Zip Code: 4151

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Had a bad experience with both Brisbane BMW fortitude valley and Brisbane motor works. 
All I needed done was for my X6 engine oil change done, and it took me 3 goes to fix the issue. 
First go was to the BMW fortitude valley dealership, booked for fast service(should be done within 2hrs) when I got there, was quoted by Scott Myers it would cost me $550, sounded pricey to me, but I had the day off so whatever, then rang me 5 minutes later and said price is now $650 because they also need to change the oil filter. OK, fine, as long as you get it done. Waited 1.5hr in Newsatead and rang them, he told me they haven't started on the job, and that he had no idea I was on the fast service list???? There was no apology. Needless to say I didn't stay.
Second go was Brisbane Motor Works, rang them, got a quote for $250, sounded reasonable, so took the car in for oil change. Rang me 2 hr later to say it's done. When I got home, the screen screamed low on engine oil. So had to drive back for them to top up another liter, and was told my engine gasket needed change as it's leaking oil. 
Yes, I did started noticing leaking oil ever since the oil change, but NO, I didn't have a oil leak prior to the change.

Took it to another shop, was told the washer was loose and there's nothing wrong with the car. The owner took pity on me for being screwed around so no charge to me.

This could be Brisbane Motor work's tactic, get you in for a reasonable oil change service, then tell you there's oil leak that requires gasket change, then charge you $1000 for tightening the washer....

I took my time writing this review, hope someone benefits from it.

 8 years ago (22-08-2017)

I am as surprised as the last commenter to see negative feedback here about this company. As a member of the BMW car club in Brisbane, I had heard great things about this company from other members, and found that out for myself first hand today when the transmission started slipping in my E46 BMW coupe. I took it to Brisbane Motor Works, and they put it straight on the hoist and diagnosed it quickly. I was expecting it to be terminal, however Lance and the boys told me it simply needed flushing, new fluid and a filter. 

I stayed and waited for the job to be done, and was astonished at the high calibre of knowledge and professionalism the boys displayed. The workshop is also spotless. 2 hrs later I was back on the road, and the car has never run better. I can't believe what a huge difference a tranny service has made. Well done boys, you've got me as a customer both now and in the future.

 9 years ago (10-06-2016)

Had to bring my R56 mini in twice recently to get some mechanical issues resolved. The guys were very prompt to repair my car and were nice to deal with however I did find them very pricey. 

I would have liked the invoice to have been broken down into costs for labour and individual parts instead of all bundled in together but maybe this is just me. 

They repaired my car to a good standard however I wasn't very impressed when my car went back up on the hoist that same afternoon to get a RWC and they showed me the underside of the car was still covered in oil from the previous oil leaks I paid Brisbane Motor Works to fix - it's a small thing I know, but the for the amount the work cost I would have appreciated the car to have been degreased after being worked on.

 9 years ago (06-02-2017)

Negative, not recommended 

I had a block DPF , they quotes 865 dollars to regenerate and clean it . And 265 dollars for extra diagnostic ( brisbane bmw quoted 500) i though they will pull off the dpf and do a proper clean . Unfortunately , they Only add the additives and did a force regenerate. 

In addition, the m57 diesel engine has common problems about theromstats . From their report , they only mentioned the intake manifold need to replace . More than  3000 dollars, stupid price .

 I found the coolant temp always around 75 -77 during a highway driving which means the DPF regeneration will not be triggered. ( normaly should be 85-90 )

In a short , very poor customer service and charged even more than the bmw dealer.

 8 years ago (24-03-2017)

I'm surprised at the negative reviews here. I had my E92 M3 PPI done here and it was extremely comprehensive. Service, repairs and maintenance has all been done at here since and I've been very happy with the service and the price. We've since had my wifes mini GP2 down there for work and she's received the same excellent service. I wouldn't hesitate in recommending Lance and the team to anyone with early or late model BMWs or Minis

 9 years ago (17-05-2016)

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Brisbane Motor Works PTY Ltd.

Reviews, get directions and contact details for Brisbane Motor Works PTY Ltd.

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