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Reviews, get directions and contact details for Brazilica - The Art of Waxing

Brazilica - The Art of Waxing
Address: 303 Smith St, Fitzroy VIC 3065, Australia
Phone: (03) 9415 7755
State: Victoria
City: Fitzroy
Zip Code: 3065


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed


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Reviews
I don't usually make a fuss of things, but I am so surprised at my experience here! I don't get a wax that often, it's a unique and special treat usually, I often don't like going to new places because it's not cheap and I'm worried about getting a good experience. I checked this website, it looked nice and good-value and I went in and there was a very nice woman at the reception who booked me in for a later appointment. I was like hmm it's a little more expensive but if the customer service is really good then it's worth it, right? I asked about student discounts and she politely told me no, and that's fine because I understand overheads, small business, etc. Anyway, went in at the designated time and was given a different woman to do my wax. To cut it short, I left the salon feeling dissatisfied, offended and hideous. When I asked about the extent of the 'x brazilian', she glared at me and snapped "that's standard" (although on their website they say they take an extra bit off), left wax on my clothes and was so slapdash that as I left I still had wax on my skin. Not to mention when she saw an ingrown hair she looked at me as if I hadn't showered in 6 weeks (how was I supposed to know it was there??) I understand that everyone has bad days, but please don't come into work if you're going make a customer feel like an inconvenience, especially in an industry that aims to make women (and men) feel special and beautiful. It leaves a vile taste in the mouth and I couldn't in good faith recommend this as a place to get a wax.
7 years ago (14-03-2018)
Great waxing studio! They're always quick but not rushed, and very thorough with waxing. And no sticky legs or leftover wax afterwards. Steph if fantastic for brows, and she's super friendly!
7 years ago (26-03-2018)
My go to waxing place!! I’ve had waxed done by quite a few different people there but nothing compared to the job that Sharmi does every time!! She’s really thorough and I never come out disappointed for Brazilian or leg waxing. Clean salon and friendly staff!
7 years ago (04-03-2018)
The girls here are great! Sharmi did an excellent job with my brazilian and was lovely to talk with. Steph was very knowledgeble about brows and my brow wax and tint looks perfect. I will definitely be coming back here on the regular.
7 years ago (15-01-2018)
Fast efficient service by friendly staff. After 7 years of coming here I have never had an issue.
7 years ago (11-02-2018)
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