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Reviews, get directions and contact details for BP

BP
Address: 48 Heuheu St, Taupo 3330, New Zealand
Phone: 07-374 8730
State: Waikato
City: Taupo
Zip Code: 3330


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Nice store. It has a cafe in it and they make a decent coffee. Plenty of pumps, decent size shop floor, car wash, vacuum etc. Right in the middle of the shopping centre and not far off the main road along the lakeside.nThe instructions for the carwash are a bit nonsensical, winding up the windows comes before typing the unique wash program code into the keypad, which is outside the car. This is difficult to do with the windows up.
10:29 on 26/06/24 was met by the most rudest customer service lady of my life. The manager seriously needs to release this person from cashier counter service. Customer service was shocking. Cannot believe bp employs rude staff on cashiers. Seriously
Last week my partner left his cellphone at the BP in Heuheu st, Taupo and didn't notice until we were back in Auckland. I phoned the manager who asked for our address and posted it back immediately free of charge. Amazing personal service!!
Very Unhappy with the service.nWaited a long time for a coffee. Didn’t get the two coffees I ordered at the same time. Left with the coffees, only to find out one of them was not drinkable. And the other one was passable.nWent back to tell them. Cause coffee isn’t cheap these days. More than $7 a cup these days.nOnly to be spoken to like I was in the wrong and I was an inconvenience to them. The lady then said she was isn’t a barista and the spoke to the other person and said it was “supposedly” a terrible drink. Asked me what I wanted to do. I asked for it to be made again. The lady made it again. But was huffing and puffing while doing it.nI didn’t get an apology. They made me feel terrible. I will never come here again. Thanks for making a terrible day even worse.
Worst first experience ever at a bp. Ordered coffees took forever to get them and they weren’t even busy.nWe left to go back to our accommodation tried the coffees when we got there. One of the coffees made me nearly vomit and the other one was very bitter. So I went back to ask them to remake them and the lady didn’t believe me that they were bad and gave me attitude the whole time. And made me feel I was a inconvenience and wasting her timenWon’t be going back ever!!
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