BIG W North Lakes

Reviews, get directions and contact details for BIG W North Lakes

Address: Bruce Hwy, North Lakes QLD 4509, Australia

Phone: (07) 3491 2200

Website

State: Queensland

Zip Code: 4509

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Big W has a large range of well priced reasonable quality products including clothes, homewares, toys, apparel, kitchen and basic hardware.

Had such a great customer service experience today! I needed some stationary items for my prize box at school, but had difficulty locating them. The staff member on the floor was very willing to help and had a positive attitude. I wish I had asked for her name because she went above and beyond getting some items for me from the other side of the store, checking for stock etc. The lady at the self check-out was also very lovely and helpful too. Thanks Big W North Lakes!

Today I went into the store with my 2   children and a stroller that was dying. I asked a man working there if the one in the box came together? He then opened the box, put it together in the store and asked if I wanted to just pay for it at the front. He then took the box and my old stroller to dispose of. Being a travelling family, this helped our day so much! This was the best customer service I've had!

I came in to purchase 905xl printer cartridges for my officejet 6960 printer pro today.  I took the ticket that was found in the HP section to the tech counter and were given calidad replacement cartridges compatible with a 2 year old update that no longer works after contacting calidad directly.  We have contacted big w customer support asking if we can return the stock as it is not compatible and have been told that it is non refundable despite the stock being old and no longer compatible.  I am very dissapointed that big W is selling stock that does not work and won't negotiate refunds for these items as the customer service rep I spoke to has made it very clear this has happened numerous times  Thanks Big W. What a waste of $90 for nothing.

Well found it turns out I'd been here before doh bought some stabilised pool chlorine great price then decided to look around bought some ridiculesly cheap t shirts and shorts all marked down as the carer for a incapacitated guy I got him some shirts and a pair of shorts great value I'm so online shopping centres these days I get lost in the shops lol anyway worth the visit

Been coming here for years and never had a problem the store has really good service

Great place to shop and grab a bargain. My opinion of Big W has improved greatly over the years.

Had a wonderful shopping experience today at Big W North Lakes today. My daughter and I found a cute little children's handbag with no price or barcode, with the help of the fabulous Clinton, Shezzy and Abby we able to get. It goes perfectly with little outfit we bought, thanks a bunch

I totally understand the need to want to close on time coming from retail myself but having to be reminded 3 times how long i have to browse is just irritating. From entering the door "you have 12 minutes", a message over the loud speaker that we have ten minutes  which is the usual way to be told to then a lady coming around saying "5 mins left". An "excuse me" wouldnt go astray.

Had a layby cancelled out from under me without any prior contact and when speaking to management were simply told it was 'too bad I had ample time'. As someone who works in retail customer service I have never been so disgusted at the service provided. No contact was made with me in regards to the layby. What a way for BIG W to make money from unsuspecting customers!!

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BIG W North Lakes

Reviews, get directions and contact details for BIG W North Lakes

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