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Reviews, get directions and contact details for Barry James Smash Repairs

Barry James Smash Repairs
"Barry James Towing and Smash repairs have been servicing the Ballarat and wider community for over 60 years. When it comes to the highest quality service and repairs look no further.When you've been in an accident, you are stressed and possibly in your most vulnerable state. Don't be pressured into signing with just any towing company. Before signing anything, CALL YOUR INSURANCE COMPANY! As the ONLY FULLY ACCREDITED repairer in Ballarat for all major insurance companies, your insurance company will recommend you sign with Barry James!Been in a bingle, remember three words 'I WANT BARRY'!"
Address: 317 Skipton St, Ballarat Central VIC 3350, Australia
Phone: (03) 5329 2222
State: Victoria
City: Ballarat Central
Zip Code: 3350


Opening Hours

Monday: 8:15 AM – 5:00 PM
Tuesday: 8:15 AM – 5:00 PM
Wednesday: 8:15 AM – 5:00 PM
Thursday: 8:15 AM – 5:00 PM
Friday: 8:15 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Really efficient towing service. The overturned wreckage of my car was retrieved and towed from a remote section of the C142 near Steiglitz back to their site in Ballarat no more than 24 hours later. I also appreciated the care demonstrated by the towing team in the handling of my car given the many loose glass fragments on the windscreen, and ensuring all my belongings remained intact as is. Thanks guys!Services: Long distance hauling
During the flooded roads season my car became bogged, I was pregnant & very stressed. Tove & Brodie came to assist in getting me out, it was a quick easy job so no charge and they did the job quickly & made sure I was okay before leaving. Really lovely guysService: Car towing
My daughter had a car accident and her car was supposed to go to Northway. In the unfortunate misunderstanding it went to this company, who I specifically told not to use. When the appraiser called me and said her car was assessed as a write off and it was released to us, this company was hard to deal with. I spoke to the insurance company, who, by the way, the other guy was in the wrong and their insurance company was happy to cover, and they told me the car was released to be delivered to our residence. I called this company and was told that it hasn’t been released and they will need confirmation. Mind you, I had spoken to the other parties insurance company 10 minutes prior and told that it was ok to deliver to our residence. After being put on hold twice with a lot of shuffling on their behalf, I was told that it was ok to pick up the next day. I organised with another reputable towing company to pick the car up. The reputable towing company, being Ballarat Towing Service, turned up to pick up my daughters car, only to be told that there was an outstanding storage fee! This is quite laughable. My daughter gets run into by an insured vehicle and they want my money when it’s fully covered. Anyway, car gets delivered today with no number plates and the driver tells me that this company told him that the insurance company, being RACV requested holding the plates. Straight on the phone to RACV and they have no idea why the plates were removed. Just decided to I suppose. Lovely lady at RACV rings this company and has me on conference call but tells me not to say anything. She gets hung up on after queries. Go figure. End of the day, she organised to get my daughters plates back and we move on. If this was the only smash repairs in Ballarat, I would travel out of town. Do not use this company. Totally unprofessional and run by rogues who, it seems , care about money more than the individual.
Bunch of rude peole running the business. Dealt with the business twice and same experience. Towing and car storage employees were not helpfull at all.Service: Car towing
An absolute pleasure to deal with. Had an accident and was on the scene in minutes. Great service. Ian towed my car for me and made the whole experience incredibly easy for me. Nothing but the best to deal with. If you ever need a tow I fully support and reccomend Barry James.Service: Car towing
They make good money from cars people buy from Pickles auction, charged me about $800 for my car being there for 10 days, no invoices, took advantage of the fact I had no other chance, what a w..
Very pleased with the quality of repair done to my vehicle. Took multiple attempts, but areas of concern were addressed every single time. Thanks to David and the rest of the team!
Car got sent back 4 times over 5 months and it still isn't fixed properly. Go anywhere else if you want your car actually fixed.Service: Body & Trim
Ian at Barry James was very helpful when it came to the car accident from the moment he towed the car to the moment he returned it to our home. Highly recommend!Services: Special vehicle towing
Good service and friendly staff. Couldn't help but gave good recommendations
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