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Bakerfield Medical & Urgent Care Clinic

  1. Auckland
  2. Manukau Doctor

Reviews, get directions and contact details for Bakerfield Medical & Urgent Care Clinic

Address: 16A Bakerfield Pl, Manukau, Auckland 2104, New Zealand
Phone: 09-263 7770
State: Auckland
City: Auckland
Zip Code: 2104


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews
This centre wont deserve single star receptionist have no idea who come first just sending anyone without looking queue. There is only few patients i am still waiting for more than 2hours. worstest clinic i ever seen in my life . I recommend not to come here .
We called them earlier this week to ask if my partner could get a letter confirming her pregnancy and EDD and the nurse on the phone said that she can only give an ultrasound report and to go see the doctor if it’s not accepted. We went to the doctors on Thursday. My partner said she saw the doctor which only took less than five minutes and she came out not getting the letter for her pregnancy. And no one told her she had to pay anything, so she left and we received an invoice that night asking for payment. The appointment before that, she was asked to pay $30 upfront at the reception and then when she went in to see the doctor, he told her she shouldn’t pay anything since it’s for her pregnancy. She said she was embarrassed to go and ask the receptionist for a refund so she just left. The point of this is, there needs to be communication and better services. A nurse should know that an ultrasound report is not needed for the paid parental leave application. And if you’re supposed to pay before or after, make it consistent. And for not getting the letter she needed when she was told she could and paying for it, it just doesn’t seem necessary. We wouldn’t mind paying for the letter but it’s just why pay for something you didn’t get.
Thanks for the wonderful treatment we received at this clinic. Both my husband and I cannot fault the service right from start to finish. We did not have to wait long and within 1 hour were signed in, seen the Dr and received medication from the pharmacy at the clinic. Your kindness and compassion is exactly what we needed and I thank you for your hard work and diligence.
Great team that do an amazing job under what must be very challenging circumstances a lot of the time. I have been coming here for years, yes at times there can be a long wait but I have complete faith that if I needed to be seen urgently I would be. All of the Drs and nurses I have seen here have done a great job and I always find the receptionists welcoming even though they are all obviously very busy. Thank you!
Doesn’t deserve a single star, I went to see doctor for my infant and gave details to the receptionist and told her that my son is not well and crying so I prefer to wait outside for 45 minutes until I get my turn but when I went back again then she said I’ll put you in queue now… I was shocked that how come she didn’t put me in queue..and what it mean if I said my son is not well and I want to wait outside then I’ll come back in the given time frame. She said did I ask her to put me in queue… do patients need to tell them to put them in the queue. worst experience ever with that lady. Hopefully the management will take some action.
Went for repeat script waited for 2 hours when the receptionist said she forgot to put me in the queue. Asked another receptionist how long will it take from thereon, she said it will be a long wait. Couldn't wait longer so I left. 5 minutes later someone rang while I was driving, left a message to call them without leaving their name. I called the nurse few times and evertime the phone would disconnect. Hour later I rang the receptionist different one this time told her what happened. She was so unprofessional and with attitude. She wasn't helpful whatsoever and asked me to come to the clinic again the next day. Her tone was toxic. The management should be ashamed of themselves for having such frontline staff the patients have deal with. My family had endured this sub-standard service in the past as well. Reading at the other negative reviews makes me feel this is an ongoing issue at this clinic. Patients are required to register at one of the clinics in order to receive the subsidised treatment and this what the staff and management are taking advantage of, thinking patients have no choice but to put up with their abhorrent behavior. I will be moving to another clinic and ask others to do the same. Zero stars from me.
Real bad servive. I walk in with my kid on Tuesday 6th September for her second COVID vaccination. Then we have to wait for one and a half an hour without any response from them. We have asked for several times to get my girl have vaccinated, the receptionistseems like doesn't happy to reserve. Probably vaccinations is FREE SERVIVE so that what we had, thought. One and a half an hour to wait just to have vacation with the bad servive.
If there will be option to give stars less than 1 start i will give to these people. First of all the receptinist have no idea about how to talk. I feel like she was bit racist and does not know how to talk. I did ring them about international covid test, they said yes, we will do that and you will get result in 24 hours I drive all the way from Hamilton to Auckland. Then they said i need to come back tommorow again to drop off my sample in lab, which make me bit angry, bcz they should told me over the phone and they told me after charge $250 fee. Then i had no option test done by nurse and they both were looks Fiji Indian and they were so nice, they helped me and told me go to lab today and request them to take sample today. So, i do not need to come back for just drop off sample. I just follow nurses advice and luckily they got my sample and give result after 1 hours. It was negative, then i was waiting for my report to upload on Ministry of health India. Ring to labtest and they said that, we sent your report to Dr. and Dr. didnt answered my call 55 min. after that they said i need 2 hours wait because the people sitting here are more important bcz they are here from 8 am. So, do the mahi and people do not need to sit 6 hours to see Dr. Finally got report and upload in the system everything good to go now. But health system in NZ . I will try not to go back over this place. Big thanks for Alisha and her work mate.
The service is very slow I waited about 5 hours to see the doctor and the doctor and nurses are busy with talking to each other. I saw most of the patients walk away. I don't know when you guy's will improve your services. Please respect patient's and make proper schedule thanks
This place doesn't even deserve to be called as urgent medical care. We waited there for over 3 hours. Receptionist don't even know what is emergency and sending anyone. She kept telling us you are next in line for 3 hours. End up leaving because doctors don't want to look paitents they spend more time sitting empty rather then seeing paitents. Better to avoid and go to local doctors
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Bakerfield Medical & Urgent Care Clinic map

Directions to Bakerfield Medical & Urgent Care Clinic with public transportation

Great South Road/Ronwood Avenue 240 meters
055
33
352
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361
Diorella Dr/Courant Pl 400 meters
325
Redoubt North School 470 meters
325
Redoubt North School 500 meters
325

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