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Australian Government Department of Home Affairs

  1. Braddon
  2. Australian Capital Territory Local Government Office

Reviews, get directions and contact details for Australian Government Department of Home Affairs

Australian Government Department of Home Affairs
"This office is permanently closed.If you are in the ACT and have a scheduled appointment with the Department, the location of your appointment will be listed on your appointment letter.Citizenship Test appointments are now be undertaken by Services Australia.If you are seeking information regarding visa or citizenship services, please visit our website or call 131 881."
Address: 3 Lonsdale St, Braddon ACT 2612, Australia
Phone: (02) 6275 6666
State: Australian Capital Territory
City: Braddon
Zip Code: 2612


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
The woman at the front desk is extremely rude, she has no manners. I took a ticket and went to sit down and she said "the ticket tell you what to do", it said to go online, I explained to her I needed someone to write me a letter, so I needed to speak to someone and the phone prompts were not a category I needed when I called. She said there was a phone, so I spoke to someone over that to get an email for someone to write me a letter. I asked the woman about a form, and she said form '4', had a look and they all said form 4!!!! She was a jackass, I can't believe she is the face and representation of Australia. I got better service at Medicare!!!! Gordy at Woden was asking me what else he could do for me at the end of the consultation and the woman at the front there said good bye! The office needs to be shut down, it's almost like they made it so the piss poor excuse for a woman could work.
7 years ago (05-01-2018)
Very Bad service!!!!!!!!!! The woman at the front desk was useless. Not helping. Go online!!! Do it online!!!! And yet there was so quite there!!! And yes... she just playing with her mobile phone. Useless office!!!!
7 years ago (09-04-2018)
I'd like to leave a zero star if possible. The lady at reception is hopeless. She tells everyone just go online for any enquiries. Then what's the point this office is still open? They can just label a paper on the window screen saying: just go online.....lol Besides, the lady was quite rude as well otherwise I won't leave such negative feedback..... I just asked a basic, general and fundamental question and she ignored me straightway and told me to do online to kick me out....why the earth we are working so hard to pay huge amount of tax that to feed people like her?how come she's getting employed from immi?Australian Government you need to do something
7 years ago (02-01-2018)
They just don't do nothing there. Waste of your time go to this place, useless staffs. They will not will answer your questions.
7 years ago (13-03-2018)
Just got inside, Vietnamiese receipt lady was straight rude, kicking us out and told us to go online!! You can say it more polite for goodness sake! Waste alot of time finding there and treating like that is one hell of bad. If there was 0 star, i'd given it.
8 years ago (15-12-2017)
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