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Reviews, get directions and contact details for Australia Post - Narre Warren South LPO

Address: Shop 18 400 Narre Warren-Cranbourne Road, Casey Central Shopping Centre, Narre Warren South VIC 3805, Australia
Phone: (03) 9293 3473
State: Victoria
City: Narre Warren South
Zip Code: 3805


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
This was my worst experience ever had. I was served by one old short lady with zero manner. I went to take my passport size photo for my citizenship she was racist since beginning. She printed photo without showing it to me and photo was just above the neck only head. She was so arrogant. I was not happy with the photo. I asked her to redo but she said this how it is because you are tall. I went back and wanted to redo again, manager was called and he was happy to take another photo. But that lady was asking ‘oh you are not charging him’. When manager said no, then she grab the camera from my operator and she asked me to wait. I just left that place, didn’t wanted to be served with that shameful costumer service. I went to another post office in Cranbourne and redo the photo. I am happy with the photo from the Cranbourne post office. But just waste of my time and money. People sitting in this Casey central post office should go back to school and need to learn some manner to deal with the customer. Because of these few old lazy, racist and arrogant ladies customers service is zero.
Last Saturday we submitted our applications for our passports. We were lucky to have Mary help us. She was brilliant! Very friendly, efficient, and professional. Thanks so much. We are now looking forward to traveling overseas.
The staff are extremely knowledgeable, efficient, courteous and exceptional when dealing with a diverse range of customer demographics and customer needs from picking up packages to helping customers with the sometimes tricky visa process. I have been to a multitude of post offices in Melbourne and I am extremely lucky to have Casey Central Post Office as my neighborhood post office. In highly recommend this post office.
Unfortunately, the customer service at this post office was really rude. They were dismissive, unhelpful, and made me feel unwelcome. It's disappointing when a place that should provide assistance treats customers poorly. I hope they take steps to improve their attitude and provide better service in the future. Thank you.
Julie helped me take my passport pictures so fast and easy. Such a lovely woman, great energy and so beautiful. Would give more stars if i could
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