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Reviews, get directions and contact details for Australia Post Cranbourne Park Post Shop

Australia Post Cranbourne Park Post Shop
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 59 139/123 High Street, Cranbourne VIC 3977, Australia
Phone: 13 13 18
State: Victoria
City: Cranbourne
Zip Code: 3977


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Always a long queue but it's fine until you want to get a passport application done. Waiting in the queue, being told to step aside as only one lady is working on passports and other special applications. So we waited with one more couple for that lady who just kept serving new and new customers from the normal queue. I was already pulled aside when someone after me in the normal queue asked for passport photo and after the photo getting done she told them that she also needs a passport. Somehow other staff was allowed to do her passport in that case although I was waiting still in my special queue. It's just unfair to make someone wait while others are being served with the same application.
7 years ago (24-03-2018)
I been to other Australia post branches but this this the best. Even though a busy branch staff do their best. I always go there and had a very good customer service.
8 years ago (07-12-2017)
I frequently visit this post office, at lunchtime it does get busy however I've also posted parcels in the morning and later in the afternoon and it was a lot quieter. Their self service machines that they have there is easier and quicker for me when I'm pushed for time. In my experiences in dealing with the staff at this branch I haven't had any issues with them, they been helpful, explaining things to me, and it's good to see that they are not "robot like" when I had the chance to speak to one of the staff (tall blond lady). The only problem I do have is that they at times get really busy but overall pleasant to deal with. KEEP IT UP 😊
8 years ago (28-06-2017)
Lack of service, self service "Concierge" looked like she didn't want to be there. When we needed help with the self service nobody was around as the concierge had stormed off in a huff. Avoid like the plague.
8 years ago (22-11-2017)
GRUMPY MANAGER - Visited this store yesterday was disappointed in the way i was spoken with by the person serving at the counter, I was inform by another staff member when i requested to speak to the manager that the person serving me was in fact the store manager. When the store manager has a bad attitude the whole store is affected - Australia post is meant to be supplying a service to customers maybe some customer service is in order because you greatly failed me as your customer yesterday.
8 years ago (05-10-2017)
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