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Australia Post

  1. Dandenong
  2. Dandenong Post Office

Reviews, get directions and contact details for Australia Post

Address: 118-119/23-55 McCrae St, Dandenong VIC 3175, Australia
Phone: 13 13 18
State: Victoria
City: Dandenong
Zip Code: 3175


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
Looking over the past reviews, perhaps there has been a major staff changeover recently. As a customer of the last few months, all the staff have been friendly, helpful and genuinely nice. The counter staff have always greeted me with a smile and I have had no issues with any transactions. One time, I turned up at closing time just as the roller door was going down and the lady at the door still let me lodge my prepaid parcel with a receipt and gave it to the postie as he was still collecting the mail out the back. No issues with Australia Post at the plaza :D
8 years ago (08-09-2017)
Worst customer service. Today, Monday 6/3/17 at around 12pm, I took a parcel (fragile item), with Fragile Tape on it. I am aware that Australia Post doesn't have a Fragile Service, but it doesn't stop me to use fragile tape anyway. As soon as she seen the parcel, A FAT, SHORT, BLONDE SHORT HAIRED WOMAN, gave me attitude "We don't have fragile service!" she said, very rudely. I was a bit shocked and wasn't sure what she was going on about, and she touched my parcel and said that "Especially this flimsy box!", and what is it inside? "Vintage Tea Set?!". She was giving me bad attitude and shaking her head, like I have done something wrong/bad to her. I have done this many times, I send out many many parcels for the last few years and I'm proud to say, I know how to wrap sufficiently!. I spent over $80 just to get rude attitude from this woman. This woman is a bitter racist person and shouldn't be working behind any counter. The most unprofessional person I've ever dealt with. After this experience, I won't go to that post office ever again. In fact, my husband stopped going there long time ago. Btw, Doveton and Endeavour Hills Post Offices are much better.
8 years ago (06-03-2017)
All the stuff members here are very nice and helpful.
8 years ago (28-03-2017)
Absolute disgrace, rude and not helpful. the blonde lady who process my mail at 9ish 13 of May. I am just doing my registered mail for the first time and she didnt explain about any option available for me or how I should go about it. Especially the one where I can receive a confirmation notice. It would be extreme helpful for me because the document I send is a legal document. It is not like she is busy, I only have two customer behind me and 3 register is open. Sad and I can understand why post is dying and closing down.
9 years ago (13-05-2016)
don't even rate 1 stars. I don't think Plaza Post office is franchised like other ones. Some staffs are so rude and abrupt to customers.My wife experienced it on Saturday, where she was yelled at by a staff. I hope you guys do realize that 60% of Dandenongs population is made up of immigrants and at least we expect half decent service.
11 years ago (16-08-2014)
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