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Reviews, get directions and contact details for Australia Post - Hawthorn DC

Australia Post - Hawthorn DC
Address: 208 Riversdale Rd, Hawthorn VIC 3122, Australia
Phone: 13 13 18
State: Victoria
City: Hawthorn
Zip Code: 3122


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Incredibly poor service. Do the best you can to avoid using their services if you work full time, as they are only open weekdays during 9-5. This is on top of the fact their posties don’t bother attempting delivery, causing every delivery to be manually collected during an annual/sick leave day.
I would put zero star. It is the poorest service. They should make sure the people who's receiving people there have the good formation. People who is receiving should be able to know something about the system and more. They shouldn't be there to attack client like nothing and cannot give you the information you want and the worst they treat you like nothing. You are not welcome there. They are the boss there and you should accept everything from them. Most of them don't deserve to work on reception, put them away.
3 parcels. 0 delivered. - I work from home on a permanent basis. I'm in front of my laptop from 8:30 to 5:30. - Doorbell is extremely loud it's impossible to not hear it. - No card was left in the postbox. - I receive parcels from other couriers all the time i.e. Amazon I am fed up with Hawthorn AUS POST lying that they attempted delivery and failed because no one was home. I don't remember the last time I actually received a delivery from AusPost in person. How could they get paid for lying?
Definitely the worst aus post collection centre I’ve experienced in my life. Staff look like they want to die, such poor and depressing service. I had just moved and hadn’t had time to change my new address yet and one of the staff members made me cry and then laughed at me. I would give them 0 stars if I could.
worst staff ever! rude, slow and horrible . they are closed on the weekends and if your package is sent there, they’ll try their best not to help you!
They are friendly and polite at the post office but it’s the third time since December that the drivers have not bothered to ring the bell to find out if we’re home which both myself and my partner were, because we are working from home. Took it straight to this post office which, once we’re back in the office, we won’t be able to collect from unless one of us literally takes a day off work as they are only open during business hours and no weekends. Really needs to be sorted out.
Only open during work days with poor service. No chance for a working person to pick it up unless taking time off. It should be open on weekends
Bad but not like by accident. It's mostly malicious and on purpose. Really enjoyed showing up to find it's not even open on Saturdays anymore. Their staff should just dump parcels on the street as it's now impossible to find time in work hours to pick them up. I wish Amazon delivered contact lenses then it wouldn't matter
Dishonest delivery driver that never showed up and item now awaiting collection. I have been at home the whole day waiting for my delivery and my doorbell camera and front security camera didn't pick up any "attempted delivery" despite Austpost tracking saying it happened. No missed delivery card was left as well as obviously no one came. Contacted Auspost and they said they don't do re-deliveries even when the fault lies with them. Extremely disappointed and felt like I paid full price delivery to have it delivered half way only.
Aus Post's mediocrity can be fully experienced here. Lodged 4 complaints over the last 2 yrs. No action. Most packages are taken directly to the DC without delivery attempted although they will later claim that delivery was attempted but that the intercom wasn't working or there was no response. Plenty of excuses to choose from.
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Directions to Australia Post - Hawthorn DC with public transportation


Riversdale Rd/Auburn Rd (Hawthorn East) 60 meters
624
36-Auburn Rd/Riversdale Rd (Hawthorn East) 60 meters
70
75
36-Auburn Rd/Riversdale Rd (Hawthorn East) 80 meters
70
75
Riversdale Rd/Auburn Rd (Hawthorn East) 100 meters
624
35-Robinson Rd/Riversdale Rd (Hawthorn) 130 meters
70
75

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