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Reviews, get directions and contact details for Auckland Airport

Auckland Airport
Address: Ray Emery Dr, Auckland Airport, Auckland 2022, New Zealand
Phone: 09-275 0789
State: Auckland
City: Auckland
Zip Code: 2022


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
9/10nAuckland Airport is a great gateway to and from New Zealand. It’s clean, quiet, and incredibly easy to navigate—even for first-time visitors. The layout is intuitive, signage is clear, and the whole place has a calm, organized feel that makes traveling a breeze.nnWhat really makes this airport shine is the staff. Everyone we encountered was super friendly and helpful, from check-in to customs. You really feel that warm Kiwi hospitality right from the start.nnThe only reason it’s not a full 10 is that there could be a few more food or shopping options past security, but honestly, it’s a minor thing considering how smooth and stress-free the experience is overall. Definitely one of the better airports out there—clean, efficient, and welcoming. Would absolutely fly through Auckland again!
A modern airport with separate International and Domestic terminals.nnThe international terminal is quite big, has a large duty free area at departures, and a smaller one on arrivals. Plenty of facilities at multiple points including rest rooms, free showers, paid luggage storage, and Muslim prayer room. The baggage drop and all airline check in counters are on the ground floor. Moreover there are plenty of eateries and shops in the waiting area of the airport located on first floor. The departures are on first floor with a walk time of as far as 20 minutes from the security check to the plane while leaving. The same distance is covered while arriving however you pass through duty free area, customs, bio security, and finally arrive at baggage claim. Upon arrival it can take you either 30 minutes or 3 hours from the plane to exit, depending upon the number of flights that have arrived at the same time and airport staff at each counter.nnThe domestic terminal has two wings. One is for the departures for smaller airplanes which is straightforward on which you just walk from the common waiting area on the ground floor straight to the plane upon announcement by the staff. While for larger airplanes you pass through security and may need to walk as long as 10 to 15 minutes for accessing your plane. Plenty of eateries and shops on the domestic terminal, both before and after security check.nnBoth terminals have separate buildings and are connected through a free bus service that departs every 15 minutes from each terminal. You can also walk through a marked walkway between each terminal and that also takes between 10 to 15 minutes depending on your walking speed and amount of Luggage.nnFor travel to Auckland city you can either take a taxi, ride share cab, or a paid private bus, as well as public transport combination of a bus and train the last option will be the cheapest.
Auckland Airport is clean and easy to use. The staff are helpful, and there are good places to eat and shop. Some parts are being fixed, but it’s still a good airport.
Efficient Airport. Air NZ check in system rated 5 stars. However, A long walk from shuttle bus stop. Got wet in the rain, roof did not help in windy conditions. Nice interior NZ featured graphics. Lots of souvenir shops in transit terminal to do your last minute shopping.
It is an absolute delight for travelers, offering breathtaking views of the gates and runway that make for a truly immersive airport experience. The newly expanded areas are nothing short of impressive, blending modern design with a spacious and inviting atmosphere. Walking through the terminals, I could see the effort that has gone into enhancing the airport’s infrastructure, making it not just a transit hub but a destination in itself.nnHowever, I did notice some overcrowding at the entrance when I arrived, which made navigating through a bit of a challenge. Additionally, there seemed to be a slight shortage of staff, which led to some delays in assistance. That said, these were minor inconveniences in an otherwise smooth and enjoyable experience.nnOverall, I loved my time at Auckland Airport. It continues to evolve into a world-class facility, and I can't wait to see how it improves even further in the future.
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