Apins Aquarium and Pond Care

Reviews, get directions and contact details for Apins Aquarium and Pond Care

Address: Suite 1101, Lakeside 2, 1 Lake Orr Drive, Nerang QLD 4211, Australia

Phone: 0403 776 187

Website

State: Queensland

City: Nerang

Zip Code: 4211

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Reviews

Best aquarium shop ever! Don't go anywhere else. Staff are lovely and helpful. Fish are really healthy and are looked after well. Have purchased a good 50-100 fish and plants from aquariums alive and never been disappointed. They also have a lot of rarer fish that you would not find in a general pet store.

Used to be good, the new owner is arrogant and rude. We saw him abuse a customer in front of us and so we walked out. In these times where the consumer dollar is drying up you would think you would actually care about your customers. Best avoid this place if you want to be treated with dignity

A great selection of fish, plants and accessories. The fish look very healthy and the store although small, is well laid out and and the aquariums are well maintained, clean and easy to view. There is quite a variety of accesssories from plastic plants, to lights, filters and lighting to suit any aquarium and the fish needs. The customer service is very weird and it seems like they just want to serve you and get you out the door. We ordered thre elots of fish and each time the employee went back to the front desk to ring it up, we had to keep grabbing him and aksing him to get more fish. Trying to get any advice from them is worse than pulling teeth cos they dont seem to give two hoots about the customer. Although, to be fair, we did visit on 45 minutes before closing time, so maybe they were just keen to get home for the day. Which is a pity as they have such a great collection of fish and accessories. I dont want to return but hteir selectiopn means Im compelled to return until such time i find a better aquarium supplier. 10/10 for products 10/10 for fish and plants 5/10 service

Good old school no thrills aquarium store. Big selection of high quality foods. Seems like they are always doing water changes when I'm there. Not a bad thing the fish and tanks look great. Can't recall seeing any marine... And lots of cichlids.

Nice aquarium store with lots of tropical and gold fish all at very good prices. AA has a great variety of hard scaping supplies and plants. Shelves are well stocked with popular brands. Will certainly be back. Just wish it was easier to get served.

Staff were friendly enough but tips and advice were poor, been to a couple other stores only to find out most things I had been told and the tank I was sold wasn’t/weren’t right resulting in dead fish, waste of money and time

Please be aware this shop doesn’t have reasonable return policy. I highly recommend to avoid purchasing expensive items at this shop. There was an extremely rude staff, he yelled at us in front of other customer, threw the item at the counter. I was speechless with such a horrible behaviour.

Friendly staff, always happy to help. Good pricing and pretty reasonable range of fish and products

Very friendly and knowledgeable service. Good selection of items and fish. Well priced

Fish look great tanks are clean ...the girl that works in there was nice but the others didnt seem to care if you were there or not...thats why I didnt give them 5 stars

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Apins Aquarium and Pond Care

Reviews, get directions and contact details for Apins Aquarium and Pond Care

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