Amber Room

Beer and cider is always cold and great for a catch up. Can get a bit loud with a large crowd.

We visited for a coffee stop mid afternoon. I was surprised to see a celebrity enjoying some wine in a small group of friends along with more traditional customers drinking coffee and enjoying meals. The venue was clean and the staff were attentive. All in all a great afternoon.

Came down to the bar at around 1745 on Friday 11JAN19. It was a fair crowd in for afternoon drinks and whilst at the bar I noticed a young female bartender serving whilst receiving directives from the manager on duty, the female bartender greeted us and said she will be right with us as she was pouring beer for other customers. Meanwhile, the manager continued to plunge glasses right in front of us for the dishwasher whilst giving further directives to glass collecting staff whilst completely ignoring us the customers that were standing in front of him! 2 minutes later he decided to serve us and was quite abrupt and also snatched the drink vouchers out of my hand. The bar is quite elegant and has good vibes with a noisy atmosphere but first impressions count most, the manager on duty certainly gave us a sour first impression. The most basic hospitality rule in the book is when you see a customer waiting to be served you drop what you are doing and serve, NEVER ignore customers especially in-house guests. I was actually shocked that he continued to ignore us whilst plunging the glasses right in front of us. I am not inpatient by any means but my pet hate is being ignored! Big thumbs up to the female bartender who greeted us whilst serving with a smile, you could teach your manager a thing or two. This will also feature in the overall review of the hotel stay. Hopefully upon my return I receive a better experience! *South Melbourne's #1 International Reviewer for Trip Advisor*

Fantastic little venue for after-work drinks, staff are always friendly and helpful. Excellent drink prices during happy hour with $5 schooners. The chips are great. Would definitely recommend this place, we come here at least once a week.

Visited Friday 11/01/19 A busy little bar with a noisy atmosphere, its surroundings are somewhat elegant and perhaps a nice place to have a drink or 2. We only had one drink as we felt our first impression was not a good one being completely ignored at the bar. #AMEX007

This is still a good venue to visit for an after work drink outside of the city limits. Clean, comfortable and the nibbles menu is satisfying.

Great service, the burger tasted really good.

It's such a nice looking bar. But once your in it just hits you like a wave of desperation. It has a really odd vibe feels like its a bar in a train station.

Cocktails were delicious but were unfortunately prefaced with a very long wait time. The bar was almost empty as well.

Lovely bar with great selection of alcohol. Great outdoor area too