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Reviews, get directions and contact details for Amart Furniture

Amart Furniture
"Hobart is a classic Australian city, and Amart Furniture at 402 Brooker Highway, Moonah, Tasmania, is the perfect match for quality Australian furniture at the right price. Explore more great choices than anyone else for homewares, lounges, bedroom furniture, dining furniture, kids furniture and more.If you are setting up house, or mixing and matching with outdoor furniture, comfy mattresses, accent chairs, or even an entire lounge suite, you have come to the right place. Amart furniture partners with popular name brands at prices regular Australians can afford, so drop in and explore furniture options today at Amart Furniture Moonah, and transform your home."
Address: 402 Brooker Hwy, Moonah TAS 7009, Australia
Phone: (03) 6277 6900
State: Tasmania
City: Moonah
Zip Code: 7009


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Every time I shoot smart Moonah they have never had the item in stock, especially when on sale. The last item took 3 months to arrive and then after waiting sooo long ,after being given the impression it was assembled, turned up in a kit form, once put together was completely out of whack so that the drawers couldn't close. Very disappointed and angry
How this place is still in business I don’t know!! Nothing ever in stock, wait times are ridiculous! I purchased 4 chairs online, saying they were in stock at my local store. Received a call to say they won’t be there til April! Don’t have a sale if you can’t keep up with demand.
Was given an outdoor table for Christmas, unfortunately didn’t fit on our deck so tried to exchange it for a smaller one. Went during opening hours, was told we couldn’t return it for a refund because it was a gift and our name wasn’t on the receipt but we could exchange it, but that we couldn’t exchange it now because the warehouse was closed and to come back tomorrow. Came back a day later only to be told that we couldn’t exchange it either because our name wasn’t on the receipt and was told to try and sell the brand new in box table and chairs on gumtree instead. Yep trips in to exchange a table and a massive waste of everyone’s time.
Wonderful staff, a young man named Josh was very helpful, and knowledgeable.
I wish to thank the staff of Moonah Tasmania for such great service ,very professional in their manner The couriers were very helpful and lovely personalities Have not had that services from firms for years Thank You again
Didn't get the service that is required, we were waiting with a couch and not one of the staff aknowlegde our presence while waiting, they missed a great sale from us
My partner Joey and I went into the store on the 25th of June and Jordan assisted us, we couldn’t have had a better experience. We highly recommend him, if you need anything from this store he is your guy!
l was bad cheated in the store. The woman manager in the store was very very unfriendly. I won’t come back again. 10/12/2022 around 3pm. Don’t meet the horrible woman, lt’s like a bad dream.
I have to change my review for Amart Furniture due to my recent bad experience with the Amart product and it's customer service not Amart Moonah Sales Team. I bought Settler 7pcs Dining Set, and I found out that ALL of 6 chairs were not well finished still have rough surface, especially the back support and one of the chair cannot be assembled due to the wrong screw holes placement. And to make this story worst, the table top has long crack approx 50cm. Immediately I sent report to the customer care with pictures, and then went to Amart Moonah. The display items we checked the chairs were perfectly sanded and polished. Smooth and shiny - as what I wanted. Met with the staff there and explained our situation, and they said sorry for what happened, but cannot help because we have to send complaint to customer care. The nightmare starts when I have to contact customer care. It seems she didn't care even when I tried to explain what the problems are. Call for 30 minutes, no pick up. Sent email with pictures, they simply said "we didn't receive it. It was not in our system." Once all picture received resent the pictures when still calling them and asked what are my options, they told me that "we will check the pictures you sent and we will take decision from these photos." Told them pictures may not be able to show the rough surface, poor finishing, how severe the crack on the table top, but she said they will. In rush. Just want to finish the call as soon as possible. After couple of days longer than what they promised, I received email from Amart offering tiny amount of discount for chairs and table. Total was less than 10%, but we have to keep the item as they are, and they wrote that the discount is given because of the items were "Poor Finish". I don't understand what they think of having 50cm crack on table top is considered as "poor finish" as well as the one chair that cannot be assembled. I checked couple of forums, and it is confirmed that Amart customer service is really really bad. I will never consider getting furniture from Amart again. This issue hasn't resolved yet. I will change the rating if something good come up. At this moment, if negative rating is allowed, I gave Amart Customer Care team minus 100.
Good stock levels, decent quality products on offer. Staff were a little pushy but it was the end of June and probably have EOFY sales to achieve. Floor layout seemed to flow well and it was easy to see which area to go to when looking for specific items. We went to fantastic furniture after visiting Amart and must say Amart had significantly more stock, floor space, better layout and better quality items on offer. Staff at Amart were also more attentive and store was well maintained and clean.
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