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Amart Furniture

  1. Prospect
  2. Baulkham Hills Furniture Store
  3. New South Wales Furniture Store

Reviews, get directions and contact details for Amart Furniture

Amart Furniture
"The expansive Sydney western suburbs are a great place to do business. Amart Furniture Prospect, located at 1 Rowood Road Prospect, NSW, close to the Western Motorway, is the convenient place to shop for furniture and homewares. Amart is where you can browse furniture for every room of the house, all under one roof.Visit the Prospect store for lounges, bedroom furniture, living and dining furniture, and even kids furniture for a growing family. Amart partners with name-brand manufacturers Australia-wide, and our Prospect Store has everything required for comfortable and luxurious Sydney living."
Address: 1 Rowood Rd, Prospect NSW 2148, Australia
Phone: (02) 8863 0200
State: New South Wales
City: Prospect
Zip Code: 2148


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
I would like to commend the staff as they helped me resolve my issue with one of my orders. Special thanks to Daniella who helped with communication with other beaches and saved me lots of back and forth. She made my days much easier. I have been buying my furniture from Amart for the last year and that’s the main reason… good and friendly customer support… compared to other competitors
Worse experience of online order ever in city like Sydney. They do not have any track of firing tire order placed .. my order has been lost and they have no tracking rather asking me to chase courier company. Courier company is also not aware where my order is n they require details from Amart. M a ping pong at moment trying to recover my order or money. But until now failing, it’s over a month.
The products are good. Reasonable value for money. The sales staff, receptionist was good and helpful. They missed to mention about assembly and collection of boxes during delivery. Regardless I would recommend this place as they tend to be doing honest business. In the coming years we will find out how good they are with guarantees and warranties.
Terrible customer service at Prospect Store and Delivery system I never recommend Amart to others. After 4 months of purchasing and 2 weeks calling, followup for delivery and staying home for 2 dayd during this period, ghe order has not been delivered and manager simply says delivery is out of control! He says there is no gurantee for deleivery time frame which they give me to be home. They sent me text messages the day begire the delivery would be in this 3 hours window between 9:45 to 12:45 or 11 to 2 pm. So, I got off work and stayed home but no one came. I called them and simply ghey say no guarantee!!! Because there are 5 more delivery in the same truck! I have paid for delivery so is it fair to bring my order along with 4 more delivery to get their profit instaed my losing money as staying home and wasting my time?!! I have called many times after first return delivery which was 2 hours after their time frame but no one cares even I sent them feedback and they put my note on their system. It happened again!
First i was greeted by a very friendly and helpful warehouse guy didnt get his name and then had the pleasure of meeting Meg/Megan she waa absolutely lovely helpful and went out of her way to help me with my enquiries and even my small children... customer service was 10/10.
They have good customer service who helps you with decision making and product details. A good number of parking spaces available here. Stock maintenance could be further improved.
Very disappointing service, I went to change my mattress to higher price, which was bought a day before but didn’t get any service even though I was the only customer. I waisted one hour One person was on personal call other two were chatting away. Never again I will shop at Amart
Never buy from Amart Ever they give ads for the biggest sales and big promises but when in reality you need them they just like any cheap tactics that customer care has rejected and we have to follow rules and we cannot help you. Pay more money to other stores to get services but Amart plays cheap tactics and has all the excuses not to help the customer. Customer care or store people are hands in glove and they put the buck on each other when it comes to helping within warranty.
Good location nice and quiet just how i like it, with plenty of parking. Large store with good selection of display stock for testing. Staff are generally helpful and friendly...i always find the click and collect fellas at the rear of the store super helpful with getting gear into your vehicle and seem to be a lot more jolly than most. In-store its a bit subjective...some customers love the attention, some just want to be left alone...but I guess its expected that the sales person on the floor walking towards you is expected to make a sale. Better value when they have their sales and occasionally they have good deals on floor stock if you dont mind marks, minor damage etc. At time of writing, if you require delivery for the larger items these are provided for a reasonable price on a Saturday...best be available if so as they dont provide a whole lot of notice hard to gauge with sydney traffic i guess. All in all great overall experience.
It’s a decent store with great staff. However it is a bit pricey.
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