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Albany Street Medical Centre

  1. Dunedin
  2. Dunedin Health

Reviews, get directions and contact details for Albany Street Medical Centre

About

Taking care of the Dunedin Community.

Story

Dr Cynthia Buchanan
Dr Coleen Lewis
Dr Matthew Hamilton
Nurses: Sandy Gorman
Pauline Lovelock
Practice Manager: Louise Natta
Administrator: Dianne Lynch
Receptionists: Alison Trewern
Christel Manauis
Sarah Jones

Address: 29 Albany St, North Dunedin, Dunedin 9016, New Zealand
Phone: 03-477 8812
State: Otago
City: Dunedin
Zip Code: 9016


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Since I moved from my home country without English skills to communicate properly, Dr. Cynthia has been my GP about 8 years. She is the most patient and respectful person, very professional, we recommend Albany 100% She is very good at listening and taking care of your health. I have never felt rejected by Dr. quite the contrary, she has been a great support in our family.
Transferred to this practice nearly a year ago. GP is Matthew Hamilton. Best move we ever made; highly professional, gets things done, extremely effective. The whole practice seems to hum with quiet efficiency. There is never long to wait for an appointment. Can't say I have ever experienced or witnessed any of the negatives complained of by other reviewers.
My wife had an appointment booked and they cancelled it without any communication. We came back from Holiday several days early to attend. We had also planned to get our records transferred to a chch GP as we were moving in a months time, so had let them know to be proactive. I can see how this may have happened, but to cancel any existing booked appointment without any communication. The resolution offered was to be treated at casual rates and rebooked in another month's time after Xmas. This was unacceptable. We would have been happy to pay extra but can't wait 4 or 5 weeks to be seen. Really disappointing.
Good doctors, they will go out of their way to help. Very straight forward.
Amazing team! Very friendly and helpful. As a young women, often it’s hard to be taken seriously however I’ve never had an issue here.
I was looking for a new doctor, and had them recommended. Their website stated they welcome new enrolments, so I gave them a call. The receptionist answered without even a "hello" and was super rude when I asked her about enrolling. They aren't accepting new patients, which is fine, she was just ridiculous in her attitude and the conversation was less than 30 secs long! Can't speak to the quality of the doctors, but if the receptionist is that rude then I'm happy not to go there.
Emailed the practice & was told I could go on Dr Cynthia's Buchanan waitlist which would be about a months wait as the books were currently full, that was fine. I fill out the enrollment form & the only thing I can deduce is that Cynthia either doesn't like mental health patients or doesn't know how to work with them as a GP because suddenly after disclosing I had mental health issues there was "no waitlist".... Great way to make someone feel WORSE about their mental health
Awful experience with this practice. I'd recommend looking elsewhere...unless you are prepered to be a complacent and agreeable.
What access good parking
Friendly, welcoming and professional
Comment on this business

Albany Street Medical Centre map

Directions to Albany Street Medical Centre with public transportation

George St, 504 40 meters
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George St, 472 100 meters
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George St, 459 110 meters
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Albany St, Musem Reserve 140 meters
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George St, 590 180 meters
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