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AA Insurance Penrose Customer Service Centre

  1. Auckland
  2. Otahuhu Insurance Agency

Reviews, get directions and contact details for AA Insurance Penrose Customer Service Centre

Address: 25/1 O'rorke Rd, Penrose, Auckland 1061, New Zealand
Phone: 0800 500 213
State: Auckland
City: Auckland
Zip Code: 1061


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews
Wanting to speak to someone regarding Public liability insurance. 10 yrs membership, why dont they awnser there phone, have been calling since 2.30 pm today, waited 1 hour and left my name and contact details online, that they would ring back. 5.45 pm they closed at 5. pm thought i would speak to someone for waiting another 1 hr plus, unbeliviable i am sure if i dont hang up this machine will keep me on line all night. its unacceptable service, people get sick of it, and never say anything, so today i will inform you of your service. i will be personally walking into shop tomorrow at the only one. PENROSE PENROSE PENROSE my favourite number. would you like to leave message on all night to prove poor service. bad management not even aware of this. had enough hanging up
Ok my car had a don't so AA told me to take my car here One of the best customer experience I've had Brooke was fantastic. So easy and seamless. I even got a rental car for a week
Efficient and well organised. But I was dissappointed in how dirty my car was afterwards. If I had the skills I would be able to find the technician based on his fingerprints on the glass and footprints on the carpet
The worst customer service I’ve ever had. Keep sending repeated useless messages and not even try to understand what customers need.
I’ve been on hold for 20 minutes. Sitting in the car. Full reception. Operator answers, asks me my claim number. Hangs up on me and doesn’t ring back. This is after AMI writes off my car without telling me. Absolutely disgusting. I have a job and work to do, and now I’m told it’s another 20 minute wait. Disgusting for a supposed top brand. Is this how you treat loyal customers of over 28 years?????
Thank you team for helping me to get my new car from last week I’m happy I got my first vehicle. Great service and easy to access your application. Keep its up guys thank you.
Awesome customer service from David. He helped me sort out my insurance, explained everything in detail. For the wait time I did not have to wait long at all! Amazing service!
They are very understanding, quick and efficient! I left my car with them to get it fixed, and heard from them today. My car should be ready next Tuesday to pick up. Great service! And that's why I'm with AA insurance
Always let you make a phone call to get the issue covered. If everything should do done by calling some numbers, then what is the job for this service center?
Thank you guys for your service car got done and cool as
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AA Insurance Penrose Customer Service Centre map

Directions to AA Insurance Penrose Customer Service Centre with public transportation

Station Rd/Olive Rd 200 meters
66
Penrose Station/Station Road 250 meters
66
RBOC
Penrose Train Station 360 meters
Onehunga
Penrose Station/Station Road 380 meters
66
RBOC
Great South Rd/Penrose Station 410 meters
064
065
067
298
321
333X
402
66
RBS

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