Zaknich Farms Ltd (Head Office)

The BEST strawberries in NZ! Unbelievably sweet! Can’t beat it ! Take your friends and family to their farm and pick the most amazing tasting and looking berries !

Appreciative as advertised as seconds, but we found multiple strawberries in the punnets very well bruised after purchasing, Including a bunch that was rotting. Raised to the farm on Facebook and was told that it was not rotten and just ripe due to the weather, that I should bring a chilli bin to transport the strawberries on the way home and to limit our expectations as they were only $2 punnets and second grade strawberries.nnWhile I appreciate the grading and weather, my concerns were not about the quality I got today, but rather than the drop in quality from previous batches as a returning customer and wanting to inform the farm about that drop.nnInstead I get messages from the farm noting I should be mindful of everything noted above and that otherwise these strawberries would be thrown away, as if they are doing this as charity of sorts. And that the strawberries are fine when the photos of what we purchased was presented.nnIf you think the strawberries in my photos are just overly ripe and still edible I'm happy to come return these for you to have so they don't go to waste, something you highlight every time.nnMy feedback is not to attack but to bring awareness of potential customers what they may get in the second grade punnets, and if the farm cares enough, to also be aware of their quality they are selling. It's only to share my experience even though there are many happy customers which the farm also reminds me of many times.

Bad Experience: Unnecessary Verbal Abuse and Poor ServicennI had a very disappointing experience at this farm today when my friend went to buy strawberries. What was supposed to be a simple shopping trip turned into a nightmare due to the rude and unprofessional behavior of an older man who seemed to be either the owner or farm manager.nnHere’s what happened: I was using a basket to gather some strawberries, and I had already confirmed with the staff that it was okay to use it for that purpose. However, this man misunderstood the situation and began shouting at me, accusing me of taking the basket without permission. He then proceeded to point his finger in my face and loudly berate me in front of a line of customers, insinuating that I was trying to steal something.nnEven after I explained that I had checked with the staff and was only temporarily using the basket, he ignored me, became even angrier, and continued to shout at me. It was completely unnecessary and unprofessional.nnWhat was meant to be a pleasant shopping experience turned into an uncomfortable and disrespectful encounter. I am deeply disappointed by the lack of courtesy and basic customer service. I would strongly suggest that the management addresses this issue and ensures that staff and owners treat customers with respect and professionalism

My husband and I bought a tray of 3kg strawberries. Unfortunately, more than half of the strawberries were rotten and couldn’t be eaten.nIt cost NZD10 for 3kg; therefore, no complaint but we wouldn’t go there again as there are far better strawberry farms in other parts of Auckland.

NZ's best strawberries ! Sweetest ones I've ever had ! Definitely recommend!