White Cross Glenfield

My experience with all the drs & nurses have been nothing but friendly and professional. I’ve been going for 10+yrs as a GP patient. Great I can go weekends in a&e too. Price is very reasonable compared to others. They have helped me through some tough times and showed nothing but kindness. They have a great mental health program for GP clients.

Wouldn’t waste your time here, nurses are nice, wait time exceptable but the doctors? Pretty useless, would ask another question without even listening to the first answer, then told me I was not having symptoms I’d described, after just explaining how I was feeling. Felt like I was on a timeline getting shoved out a quick as possible. Should be really call yourself a doctors if you cant provide an actual doctor who can do their job. Also have been since diagnosed properly by a real doctor, and feel much better. A concern, I’m sure that was weighing on his mind

Absolutely APPALLING service from the young brunette receptionist in her hoody tonight. Extremely rude tone of voice. They all clearly wanted to go home and don’t enjoy their jobs. Lights were out during opening hours. Petty attitude and smart comments made by the doctor Lisa as well. This is NOT how you treat clients at all. Disgusting behavior. But one positive didn’t wait the usual 3 hours.

The receptionists are always rude to us. The only times we receive good treatment is when we see the doctors in urgent care. The GP doctors are always in a hurry even if they make you wait 45 mins for a booked appointment. They ask you to get another appointment if we have more health concerns. Another issue is that they never pick up the phone! Whenever we need a GP appointment we have to call them and we give up after being on the line for over half an hour with no one answering the phone. There is no way you can get an appointment if you need one urgently because they never pick up the phone!

I am a bit shocked to see the rating of the clinic. White cross Glenfield has been my family GP for more than 13 years. Dr Eddie Haddad is an extremely experienced Dr. He is the one we can put 100% of our trust on any consultation. I highly recommend him.

Rang asking for an appointment. They said that I could not see the doctor til the 23 Nov... That's 13 more days. I said you understand stand I have not had any of my meds for 4 to 6 weeks. She said you can book an urgent appointment... We can see if the doctor can give a short script until the 23rd November. I am diabetic. I thought going to the whitecross would be a good thing but they are going to cause me to go into a coma. They are not worth the $50.

When I took my NB Baby for her appointment the male doctor who I can't remember his name but when I find out I will come back edit my post I had my daughter sitting infront of me on my lap sitting my lap facing forward and while she was getting checked up and the doctor and I were talking, he sneaky did a fast COVID TEST on my NB BABY with out me knowing or with out MY PERMISSION!! And then he continued doing his job until I clicked then I asked him, and he said yes he did & he was shocked he didn't know that I didn't want him to do one. #1 I did not even give him permission! &2 nice try! I made him throw it into the bin. I wrote a complaint to the receptionist because after that appointment I just wanted to gtfo of there before I would start getting more angry! So just be aware and don't let them try do things with out you knowing or try take advantage of you!

Absolutely terrible GP. Go in for one issue and he just decides you need plastic surgery and focuses on that. 95 percent talking at the patient and almost no listening. Can't now get medication because they claim I have to come in for a gp visit to get essential pills but they have no free appointments. So guess I just have to hope I don't have issues until they can get there act together.

Shocking… I am aware health workers are over worked but this is inefficient. I have been here for about 2 hrs and the doctor is just in his room and feel like he doesn’t want to see any patients… He might be watching Netflix….No urgency at all. He just comes out of the room to go outside the centre.Two nurses just walk up and down in the corridor, looks like they are lost with out a direction.

Do not go here. They somehow managed to lose their copy of my enrolment forms, birth certificate and drivers license when I enrolled and then tried to tell me I never enrolled when I had come in months prior to do so. Dr. Jack was super lovely though!