The Fono Central

I have been a patient here for over 6 years and so have my family members. I’m sick of the unprofessionalism from admin and am transferring to another clinic. GPs are fine. Administration need to be re-evaluated immediately and replaced with better trained admin staff. I do not recommend this establishment at all especially if you are an ongoing patient. Admin put you in more difficult and vulnerable positions than you are already in due to their lack of training and concern for patients. They don’t understand the concept of sense of urgency whatsoever. Even during quiet periods/pre COVID, I have had numerous occasions of admin not getting back to me regarding my repeats or questions and are rude/dismissive when confronted about these issues.

Dental erupted wisdom tooth extraction, fantastic and fast, zero pain! Good fillings too, been here a few times now, they don’t try squeeze money out of you like some other dentists.

I had some appointments in the early morning and Dr. Sherin was on time. In addition, she was polite and professional. She explained about dental treatment step by step that was wise, informative and convincing.

Good doctors, spacious waiting area and friendly staff. Not very expensive. The lift is out of order most of order. The clinic is located in old building thus lifts are also age old both main bldg and alternate lift. Difficult for disabled, though chair is available. We experienced difficulties in getting the phone line which are usually busy but keep trying after sometime or leave message.

The nurses here are great & super friendly - GPs have a high turnover - but the administration is abysmal. I've been going here for 5 years and encountered numerous issues. The latest is that after I found out my name wasn't registered correctly with MoH and asked the practice, who did the registration at the time, to correct that, they apparently found out that the documentation I provided when I signed up has gone AWOL, and therefore they've changed me to non-resident rates. Not my fault you can't do administration. I'm registered as a resident with MoH after I had that info corrected 4 years ago so how about the clinic just checks that? If I hadn't asked them to correct my name they wouldn't even have found out despite several visits over the years. EDIT: removing a star after the below response; I was promised a callback several times before writing this review but it never happened.

Not recommended The Fono Medical. I’ve been to a GP a few times before. Would never go again. Since had misdiagnosis experience with an Indian doctor several months ago. And one of the receptionist was so rude. Disappointed. However, The Fono Dental is nice.

Miriam is the best dentist. Don't bother going to anyone else, you'll be disappointed compared to her. If you are pain sensitive, she is safe to see. Even if you're not, she is still the best choice. She is warm and friendly, professional, informative, helpful and most importantly, gentle, careful and thorough. Good dentists are like good hair dressers - once you find a great one, you remain loyal - this dentist is worth your loyalty.

We have received professional dentistry of the highest caliber from Fono Dentist Mariam Anwar and Assistant Dentist Patrick. The composite veneers are absolutely fabulous thanks to Mariam's brilliant workmanship. She is so gentle the extraction was also painless. She is very informative and warm. Reception staff were also great. The whole experience was amazing and affordable!

I am really disappointed with the dental service. I have checked up my wisdom teeth on 4 December 2020 which was extremely painful to me I can't eat my food and gums are getting infected but after check up they did phone call and they want to book appointments for extraction of teeth in next year even the date is not fixed. How it could be patient is dying now and the treatment is next year.? Now I have to switch next dental clinic and again have to go for check up and x-ray which is cost me double expenses

I have had a number of appointments at the Fono dental care. I have found them extremely professional in their care of myself and my family. They deliver a evidence based care with real life advice and recommendations tailored to me. They also referred me to a specialist when they felt I needed more specialist care. Great dentistry at an affordable price.