Lumino Mt Eden - Auckland

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"Welcome to Lumino The Dentists Mt Eden, located on Dominion Road opposite the Post Office.Our practice is one of the biggest and busiest practices in the Lumino The Dentists family, and the team has grown to 5 dentists and 3 hygienists/therapists. Most of us have worked together for over a decade and we love to laugh and to have a bit of fun along the way!One of our dentists, Dr Brett Hawkins, has treated our orthodontic patients for 12 years. He is a Platinum Elite Invisalign provider and has transformed many patients’ smiles with Invisalign.At Lumino The Dentists Mt Eden our patients travel from far and wide to stay loyal to our friendly dentists - some travelling to see us all the way from from the sunny Coromandel and Whangarei!"

Address: 388 Dominion Road , Auckland 1024, AUK, NZ

Phone: 0800 361 7159

State: AUK

Zip Code: 1024

Opening Hours

Monday: 08:30-17:00
Tuesday: 08:30-19:00
Wednesday: 08:30-17:00
Thursday: 08:30-19:00
Friday: 08:30-17:00

Update Info

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Reviews

I can't rate the team at Lumino Mt Eden Dominion Road not Village highly enough.  I was too scared to visit the dentist for years but over the past six years they have been so caring and considerate that all that fear has fallen away.  My dentist knows her stuff and is very approachable, my hygienist is beyond awesome and helps me deal with some quirks with the equipment by finding different ways to do things, and the front of house staff are friendly, approachable and make sure appointment information is emailed out straight away.  Worth traveling for!

Karen, Jenny and the team make my twice yearly appointments always the best - I've come to view them like family. Highly recommended for a personal and caring practice. A++++

Okay edited this cause I cant reply their story.Here is mine.  Went to Lumino cause of Massive tooth pain, Doctor said its a bacteria infection into the pulp, needs root canal $2000or extraction$500. Gave me antibiotics for the swelling. Called the doctor several times couldn’t reach her and asked for many call backs to get some more help from this doctor. No reply.  Went to another dentist at New Lynn. Guess what , there no infection, it was just my previous filling was high which lead to tooth    pain which was luckily figured out. When I went in to talk to Dr Ewan, he avoided the topic and gave me a full mouth xray and send me home with a list of teeth whiting things that I can get done at Lumino. bits and pieces missing but…  The worst experience in my lifetime. The Team dont to try fix the problem just get hold on your money. I would suggest going anywhere other that Lumino. Please try any other denstist for a second opinion in your case and you will understand what I'm talking about. kind regards,  Deepak

Very friendly and welcoming. I had a filling, which isn't the nicest experience. The dentist made me feel as comfortable as possible  Will definitely be returning, Thank you

We went to get my wife’s tooth checked up only reason we went there was because on lumino website it was advertised as after pay payment option. Once everything was done and went to pay to the counter they said they don’t accept Afterpay , they we saw zip pay brochures on the front desk and asked if we could do zip pay instead , again we were told they don’t accept zip pay and only full payments accepted. We had to pay full amount on the spot when they advertised Afterpay on their website and zippay at their location . False advertising Would not recommend to anyone Worst experience we had . 0 star rating

Really bad experience. I will never visit this place again.. called the receptionist 5 times to request my x ray documents and she was really rude and i still have not got my x ray yet. Please save your money and go to a place with a better value for money or atleast go to a place where they aren't rude to you for no reason.

A wonderful practice, the customer service is always friendly, reassuring and genuine. I would definitely recommend this practice!

I would give Anna 5 stars as she is the best dentist I have ever seen. She completely alleviated all my worries and was professional, kind and competent. Every experience was painless and I would recommend her to anyone. However, very unfortunately, Karen the receptionist is horrible! After some thinking, I will not be returning to Lumino Mt Eden just so I can avoid ever dealing with this individual again. I spoke to her recently on the phone to arrange an appointment, but I ended up hanging up the phone in shock and without making a booking. Karen was extremely rude, unprofessional, disrespectful and condescending. I am from a customer service background, so I understand that she may have had difficulty with previous customers or was just having a bad day... But she had absolutely no reason to take it out on me; I was nothing but polite and friendly the entire call.

These guys are amazing. Friendly and efficient, every visit. I always feel welcome and looked after. Highly recommend

Would definitely NOT recommend Daniel. He tried to fleece me  saying I needed 12 fillings and a tooth extraction  all for $4000. Luckily I got a second opinion. I actually only needed a clean. No sign of tooth decay and certainly no indication of a tooth eating bacteria he told me I had. He also said if I did not get this work done soon, I would be looking at dentures in my near future. I'm only 58 and I have never had problems with my teeth before. Furthermore, he was going to do this work with no sedation, only local. He even recommended I get used to having dental work done without gas. He also did not show me the xrays that I paid for and kept me waiting between appointments for 3 weeks. I am reporting this dentist to the NZDA.

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