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Reviews, get directions and contact details for Well Revolution

Well Revolution

About

HEALTH CARE. DELIVERED.
Health care that's easy to get and easy to use.
Health tests and treatments delivered to your door.



"Online only. Chat with a doctor. No Appointment Needed.NZ doctors available 7 days. Cost $49 every day including weekends.Get the Well Revolution app and see a doctor online right now.Same-day consultations, prescriptions, advice and treatment from anywhere in New Zealand.Get prescriptions fast with pick up at your nearest pharmacy."
Address: Auckland 1142
State: Auckland
Zip Code: 1142


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00


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Reviews
App not working leaving us unable to access health records. Much inferior service to Manage My Health. Less of a revolution and more like a flu virus. See the response, this is not good enough. My wife is seriously ill and needs access to he record not excuses. 24 hours later and app still not working and no central communication to users about the problem and how to resolve it. I am now worried about how safe personal data held is in the hands of such apparently incompetent providers. 1 week later, no communication from them about their app.
Was told I would be able to get a re occurring prescription to send to any online pharmacy of my choice by customer help woman. So I bought the doctors consult and got the prescription then was informed by the doctor I would only receive a one month prescription then have to pay the 50 dollar consult fee every month to re activate the prescription which was never mentioned. The medication was only accepted by this one distributer in the app in Hamilton and didn’t even have a barcode so it wasn’t a proper prescription I could use anywhere. I then canceled the service and refused to pay the balance of 50 as I felt there was serious miss communication especially as they say prescriptions as if its a genuine prescription your local GP could issue. This was a simple piece of paper saying my name and the medication with the date and dose. This is a good concept I feel but poor execution.
I would NOT recommend this service for anything urgent. I was on holiday and had unexpected pain. Got connected with a doctor within about three minutes. Doctor couldn’t prescribe my usual medication panadine because the pharmacy won’t accept an app prescription. I asked the doctor if she could email it which the pharmacy would accept however I didn’t hear back from the doctor for around 25-mins. Doctor finally came back to me saying “this is not an instant service”. I managed to get a prescription loaded after 45-mins, then the app wouldn’t search the pharmacy I needed. Long story short this is terrible user experience and service, very frustrating because the app is so buggy, and when I was on holiday in a strange place, alone, and in pain it was quite distressing. I would NOT recommend it for anything urgent.
I would not book an appointment with these people they can’t even do scripts which they advertise they can… and the scripts i required weren’t restricted medication…booking from the comfort of your own home is what they als advertised…this is also untrue…there are so many other places that offer online doctorsthat you can book who have 5 star reviews…unfortunately i didn’t do my homework i wish i did..,hopefully this will prevent someone else from going through what i did .
Amazing app to use, I had a chest infection, was given a prescription with a link to nearest pharmacy to me, easy, stress free, no waiting hours at a clinic, highly recommended!.
Some app haha it won't even open just keeps logging out
I feel that the diagnosis and treatment recommendations I received, I could have got from google. I didn't feel that was worth $49. I'm new to a town, and felt this was my best option.
Fast and easy service!
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