Warehouse Stationery Lyall Bay

There is staff name Amman was rude and unprofessional throughout the interaction. He incorrectly scanned my passport despite clear instructions. When I pointed out the error and requested that it be corrected, he attempted to charge me again for the service — even though the mistake was clearly his. When I refused to pay again, he became dismissive and refused to let me speak with his manager.nnThis behavior is completely unacceptable. As a paying customer, I expect to be treated with respect and courtesy. Mistakes can happen, but how they are handled makes all the difference. Amman’s conduct demonstrated a lack of basic customer service skills and accountability.

We got visa photos taken 30 minutes before closing. They said it’s too late to print and to pick them up later. We never got a call to pick them up, came 3 days later and the employee just said our photos have probably been shredded. I asked if our digital versions can be printed again. She said our digital ones got deleted. She was quite rude.nnI drove home, picked up my partner and came back to retake the photos and another employee just said our digital versions are here and it will take him 5 mins to print ‍nnNext week, came twice during their working hours to print, they just had a sign that said they are closed.

Horrible! We got our passport photos taken. They never emailed us the finished photos, and when we returned a bit later to ask about it, they couldn't backtrack in their computer system, and we had to retake the photo on a day we weren't prepared to.nnThey also never pick up the phone, and sometimes close the store randomly during the middle of the day.

My experience getting printing here was painful. I came here to get my drawing photocopied and printed in A2. I've had this done at other warehouse stationarys with no problem. The man who served us made this experience ten times more difficult than it had to be.nWhen he was looking through the booklet of paper prices in front of us he kept reading off the black and white page when we told him multiple times we want to print in colour untill we literally had to show him the colour page as he looked through the booklet in front of us and we could see that he was reading the wrong page.nThan once when I requested to print in A2 he told me they could only print in one GSM type. When he flipped through the paper booklet in front of us we clearly saw that A2 was an option for multiple GSM types. When we pointed it out to him he sighed and gave in, eventually letting us print in the GSM we wanted.nAfter this was done and I assume he started printing my document, he didn't address me and let me know and awkwardly let me stand there waiting no knowing how long it would take or how much it would be.nLuckily the printing didn't actually take that long only, 5 mins which is bizarre as the lady next to me printed the exact same in A2 and was told the wait time was 2 hours!nUnfortunately the print is awful and all the colour is washed out but honestly dealing with workers at the print desk was so painful I couldn't even be bothered reprinting.

Terrible service. First of all, they never pick up the phone, secondly, they are extremely unhelpful. I needed to print off double sided J-cards and they were off centre, green and too dark. When I asked if they could fix the colour and brightness they said they were unable to do so. DO NOT go here for professional printing. USELESS.

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