PlaceMakers Kaiwharawhara

Avoid the Placemakers Kaiwharawhara branch kitchen designers. Very unhappy with the result and their attitude. An error found on the final plans a week before ordering. Pantry doors would not be able to open. The fix, drawers reduced in width. When delivered, the installer had to make adjustments to enable the pantry doors to function and open. Also, I had my own appliances with specs provided. Kitchen designed by planner after lengthy consultation. Kitchen cabinets delayed but arrived. Despite dishwasher door panels request to be ordered, they were not! The cabinet doors are higher than where the dishwasher door panels will sit which would look very odd. The cabinets needed to be 760mm high for all the doors/panels to align not 720mm what was ordered/delivered. Then I find out Placemaker's contractor do not make 760mm cabinets. The designer confirmed by email that my appliances would fit in the right spots...yes they would except that the cabinet doors and dishwasher door panels would be at different heights.nI signed it off so its my fault!nNow I have to buy a another dishwasher.

Biggest issue with this branch is the staff, they need training on customer service and basic manners.nSome of the yardies are really good. Counter staff not so much.

Going into timber yard today I was amazed to get service.nCye, I think his name was, was refreshing. He knew the product, knew where it was and helped to load.nAA+

On Friday 3 May 2024 we came to Placemaker in Kaiwharawhara, Wellington, shop to purchase woods for our DIY projects. We are extremely pleased with the kind and supportive services we received from the sales person Cyn. He gave us good advice and helped with the choice of right wood and cut the lot for us. My husband and I highly commend his professionalism and ability to support non trades people like us and support our creative projects. Well done Cyn - you are a high performing customer focused staff for Placemaker.

Don't know why they bother opening on the weekends. They don't have any knowledgeable staff working weekends. Best to go to Mitre 10 instead.

Directions to PlaceMakers Kaiwharawhara with public transportation

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