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University of Otago Student Health

  1. Dunedin
  2. Dunedin Medical & Health
  3. Dunedin Professional Service
  4. Dunedin College & University

Reviews, get directions and contact details for University of Otago Student Health

University of Otago Student Health

About

University of Otago Student Health Services offers appointments for Doctors, Nurses, Mental Health & Well-being and Psychiatry services.

Story

We are a team of professionals providing high quality health care to students of the University of Otago at Dunedin campus.

Student Health is centrally located on campus in a purpose built facility. We have approximately 50 staff, comprising nurses, general practitioners, mental health & well-being clinicians, psychiatrists and administrative staff.

We endeavour to provide the best health care possible in a manner that is competent, compassionate, confidential, timely and in an atmosphere of mutual responsibility and respect.

You may choose to remain registered at your current GP practice and attend Student Health, as Student Health is not a member of a Primary Health Care Organisation (PHO).

Address: Cnr Walsh & Albany Street, Dunedin 9016
Phone: 0800 479 821
zn.ca.ogato@htlaeh-tneduts
State: Dunedin
Zip Code: 9016


Opening Hours

Monday: 08:30 - 17:00
Tuesday: 08:30 - 17:00
Wednesday: 09:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00

Update Info

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Reviews
My prescription keeps getting filled out wrong, one of the doctors is really judgmental and patronizing when talking about my management of chronic illness, and the psychiatrist I saw was very unfriendly and rude. The receptionists have also been rude and inattentive on some of my visits. Only good thing is that it's cheap. If I could afford to go somewhere else I would.
useless. so hard to make an appointment. i thought routine appointment, like monthly appointment, is fixed and you do not have to tell the receptionist every time BUT I THOUGHT WRONG. appointments are always UNavailable EVERY TIME and they always say "the earliest is next 2-3 weeks". it's like you have to predict when you will fall sick so you can make an appointment 2 weeks earlier before you're actually sick. i don't understand why there's some ppl in the review said it's easy to make an appointment and always available in the same day/week bcs that's definitely the opposite of what i experienced. funny thing was my doctor asked me to make an appointment in 2-weeks time but the receptionist said i can only make an appointment the next 3 weeks... why? supposedly if the doctor said i can make an appointment in 2 weeks then it surely means he's free on that time. not to mention the receptionist was being passive aggressively rude acting as if i did not understand english. duh just bcs im NOT white doesn't mean i don't understand english.
Left a message asking for an appointment on the day I called or the day after, got not reply and had to call the next day and because I was 10 minutes late got turned away. Horrible lady at the front desk.
Doctor for a medical appointment completely ignored my objections to a medication I had been on before and did not want to try again, didn't listen to asking for alternatives or a second opinion, still got charged even though nothing got resolved at the appointment and have to wait even longer to get back in.
My partner went and saw Dr Margret Charles and asked for a general blood test for his heart. Dr Charles denied him of this blood test as there was no “cause for concern” and didn’t want to waste resources on him. My partner wanted these blood tests done before getting the vaccine as his father had heart complications and didn’t he want any adverse affects. After getting the vaccine my partner had pericarditis which could have been avoided. Neither my partner or I have come across a doctor that has denied blood tests before even for a general blood test. This wasn’t the only negative experience at this doctors. During the first lock down last year I was denied entry to the doctors for a mental health appointment because I had feelings of tiredness as it is a symptom similar to covid. The receptionist was extremely rude about this and wouldn’t offer me any other solutions on how I can get help or sympathy which was very distressing for me at the time. To top the cake they charged me for the appointment I didn’t attend and marked me as not showing up. There was only one doctor I met that went above and beyond for me and followed up on several occasions to check my symptoms had subsided.
Just tried to get a mental health appointment for a relative and he needed to give consent. Fair enough...he was right beside me. BUT they only do appointments ON THE DAY. Absolutely useless service. I was calling, within consent and so it would be done. Really really important that I could secure an appointmemt for/with him. What possible reason could there be for this inflexible system? NOT GOOD ENOUGH AT ALL. EDIT: I was contacted following my email of complaint and an appointment made and an apology given. I was then rung in the evening to follow up. That was both empathetic and professional. However, mental health needs to be treated much more urgently. I was really stressed and the receptionist should have passed me onto a medical professional.
I had a throat infection. They refused to see me IRL to test what it was, but they prescribed me antibiotics anyway. They did nothing because I later found out it wasn't bacterial. What good is a health service that refuses to see you in real life despite having a negative covid test?
Very satisfied with the service! The staff is very friendly and attentive. They do not rush and actually listen to your problem. I've also had a very encouraging talk with my attending doctor about my health and lifestyle. It's super easy to make an appointment. The amenities are warm and clean, very conveniently located. I would definitely prefer it to an other private health provider that I am enrolled in.
Rude call center operators, unprofessional staff, long-waiting and very little medical attention to international students who don't really have a second option! A poor service that mirrors a collapsing health system!
Can never get an appointment which is quite pathetic. Receptionist doesn't try to find you a date that's free the next week either she just says 'we're all booked out this week' and that's the end of the conversation. Useless
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University of Otago Student Health map

Directions to University of Otago Student Health with public transportation

Albany St, Musem Reserve 10 meters
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37
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George St, 504 110 meters
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George St, 472 120 meters
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George St, 459 120 meters
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11A
3
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6A
6B
6C
6F
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Albany St, Clubs & Societies 130 meters
14
38
63

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