The Khan

It's sooooo good There are many kinds of meat, and there are also various salads and hot foods. The staff are friendly too. A pancake look like turtle!! It's soooo cute. I had really nice dinner in The khan.

Great food and a variety of choices. Love the steamboat experience.

The food here is not very good. And staff needs training. First is the food. It is OK if you do not have much expectations. But the meat can be tough. Quality is so so. And because of the way they cook, there is normally a wait. You have to stay to watch for your food to be cooked. Chef would not know whose food it is. They accept the bowl, cook them and hand the food out on a plate. But that be said it is still a good meal. When I tried to pay for the meal, the staff on check out did not understand that people needs a receipt once paid by credit card. She had to fetch a senior member. The senior member claims that they never gave receipt to customers. That is just wrong. I have to point out that one of the paper credit card machine produced says Customer Copy in order to retain a copy for my spending. More training is needed.

Visited again with my wife and kids and enjoyed thoroughly again. Great food variety especially for those who like experimenting with different meats, souses and sides, now they added an option of boiling not only frying. Also friendly switched on staff. No wonder they are getting busier. Love it. Will definitely come again.

Arrived at 8pm and asked when the kitchen shut. We were told the kitchen didn't shut until 9.30pm. Had to ask for items to be refilled at buffet bar. Bowls so small that the cooked meal only filled half the plate. Signage everywhere at buffet, tables, till about $5 charge per 100gm of uneaten food. Food burnt - couldn't eat it. A waiter passed by the table at 8.50pm didn't stop to advise, just cruised by advising us the kitchen was closing in 10 minutes. It felt like a bad school trip. Advised the manager the next day and was advised that I obviously misunderstood how the business operated. Needless to say, won't be back.

Awesome concept. Everyone can just choose what they like, so even the most picky eaters can't complain. Seeing the food being cooked in front of us was awesome. Also, the customer service was great, the staff was very helpful and kind. Would definitely return.

I found it was really nice food and cooked on the spot. The staff are friendly and try to help as much as they can. I did find that they are very short on waiters as the plates piled on the table for a bit but they cleaned it up quickly. I would recommend this restaurant if you want a good amount of meat and sea food mixed with sides. Thank you guys for the experience.

BBQ better than their hotpot section. Really fresh ingredient! Made for meat lovers

Our family had totally poor experience in here for today. Nothing to eat We came to the restaurant at 7pm,Paid extra for the steam boat for my family as usually but they had only limited ingredients , so many ingredients has been discontinued crabs, rice noodles , mussels etc which are the key ingredients for the steamboat were missing we complained about this to the manager but he said its normally like this I asked him since when? He said it's been discontinued from 3weeks ago.Also their raw beef from grilled area is totally old and stings. The duty manager, Jonathan said it's because they soak it into wine...told to him you can go smell it because even my father he is a Chef and he also told me it is stings from its old meat quality, the manager said it shouldn't be because they got it in the morning.....he eventually took the meat to the kitchen. Also their hot food selection changed into bad quality for example their chashu steamed pork was totally dry, their korean spicy authentic fried chicken turned to chicken nuggets frozen one u get from countdown marinated with spicy sauce. Also their ceaser salad turned into just fresh salad you get from countdown, sliced garlic is dried out, pickled garlic is turning into blue/green colour. We were so disappointed of the quality of food and experience. It didn't seemed like there are any efforts from the food and changed into cheap budget for them. Was informed to the manager that we'll never come back here again he said ok and didn't really admit it was their problem. Manager seems very irresponsible and unprofessional of dealing with this.

It was a really good and unique food spot. So sad to see it had been closed down. It was a combo of Chinese hot pot, Mongolian barbeque and Korean barbeque. The food was always fresh and tasty. Really hope they manage to turn things around and re open, it is such a large venue to go to waste. It was one of my favourite dinner spots in Auckland.

Directions to The Khan with public transportation

---