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The Cheesecake Shop Rototuna

  1. Waikato
  2. Hami̇lton Bakery

Reviews, get directions and contact details for The Cheesecake Shop Rototuna

The Cheesecake Shop Rototuna
Address: Corner Horsham Drive &, Thomas Road, Rototuna North, Hamilton 3210, New Zealand
Phone: 07 855 0291
State: Waikato
City: Hamilton
Zip Code: 3210


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 9:00 AM – 8:00 PM

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Reviews
The Cheesecake Shop in Hamilton, New Zealand, is a popular dessert destination known for its wide selection of cakes, particularly cheesecakes. With two locations—one in Rototuna and the other on Ulster Street—it caters to both locals and visitors looking for sweet treats for birthdays, celebrations, or just a casual indulgence.nnThe menu features a variety of options, including classic favorites like the New York Baked Cheesecake and indulgent mudcakes, as well as vegan-friendly alternatives such as the Vegan Passionfruit Cheesecake. Prices are fairly reasonable considering the size and quality of the cakes, with most whole cakes ranging from $40 to $55.nnCustomer experiences, however, tend to be mixed. Many people praise the friendly staff and the consistently delicious taste of the cakes, particularly highlighting the freshness and generous portions. The Ulster Street location, in particular, receives positive feedback for its attentive service and well-presented cakes.nnOn the other hand, there have been some negative experiences reported, especially from the Rototuna branch. Common complaints include incorrect cake decorations, delayed or unready orders, and instances of cakes not tasting fresh. Some customers have also noted that the communication could be improved, especially for custom or online orders.nnDespite the occasional hiccup, The Cheesecake Shop remains a go-to place for reliable, tasty desserts in Hamilton. Their convenient ordering system, including delivery options through third-party apps, makes it easy for customers to enjoy their cakes at home or for special events. While it’s a good idea to double-check order details in advance, especially for important occasions, the overall experience is enjoyable for those with a sweet tooth. Whether you're celebrating a birthday or simply craving something rich and creamy, this shop has plenty to offer.
Best cakes in the area, we bought few cakes and they were made with love and perfection, great customer service skills at checkout and amazing Baking skills. Value for Money
I purchased a Black Forest torte. Unfortunately, the cake was hard and lacked flavor, suggesting it may have been stale. It appeared as though it had been baked two to three days prior, indicating that it was not fresh at all.
My mother just purchase a cake for her birthday today. The service from the salesperson was as cold as the fridge The flan was average.nnMy mother put her hand out for the change and the sales person chose to put it on the counter instead. Eye contact and a smile is the bare minimum for customer service and she didn’t even receive that. Disappointed.
Terrible customer service, Staff is so arrogant & rude.nVery disappointed with my service and product from this store.. I have ordered a cake with image on top and blue & white sprinkles on outside but received just with blue and white icing when I asked to them they said they can’t do anything and we were fully booked for chrome cake till next January. Really ??if you want to take the cake you can take or of don’t then don’t.nNo apology ,no compensation , no discount or replacement offered.nSo I have to take a different cake cz I was running out of the time.nnImage will show which one I ordered with image and what they have made
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