Starship Hospital

Staying at this hospital for a couple weeks was not as bad as it would sound. The nurses were so friendly, and always gave my mother and I updates when asked. The wait for the emergency room was a little bit long, but overall the staff there ensured my full recovery.

We took our sick child to emergency over the weekend and was asked to wait in a dirty room for it to be cleaned. After 5 or 10 min, the health care assistant saw us and said the room had a covid patient just before n moved us to another room. Our covid test still negative but our child was sick with low immune system already and more concerned he mite catch covid being exposed in a closed room with possible covid virus. Would assume DHB takes covid a little more seriously

4 stars purely for nurses and doctors who were nice and friendly. However one receptionist was flat out rude. When asked where in the line its a simple estimate. We deserve to know

Cool hospital full of awesome people. Staff were very professional, courteous and polite. Excellent service thank you.

When their are sick kids who cares where money is from. Mark was so kind and you guys rejected him for your own beliefs when it’s the children who miss out. Terrible excuse for a charity.

The countries health system has gone to the dogs and y'all wont accept donations from horse bets? You do realise you're gambling with childrens lives right?

Absolutely disgusting. Refuse half a mil donation because " you don't like gambling" . A child might die or suffer now because..." You don't like gambling". . DISGUSTING ATTITUDE

Sally and the rest of the Starship team were amazing. Thank you for looking after our little one with compassion and care.

The nurse and the doctor we saw were lovely. The children emergency waiting room that we spent 2hrs in was pretty depressing - no pictures, no music, no TV - just a cold sad room. I was asked to keep my 2 year old on one side of the waiting room as there were patients with Covid symptoms on the other side - not an easy task with a toddler in a small open space. The receptionist and staff that did the initial screening outside were a bit grumpy. I expected the staff at children hospital would try to lighten the mood and make the situation easier for both parents and kids but they did the opposite. Covid rules might be putting extra pressure on the staff but same applies to most of us and we still need to do our jobs well . When parents come with their children to ED they are usually under a fair amount of stress/worry so it would be great if the staff support them through this rough time. I was very disappointed with the lack of support we received.

Been there last week as people said it is way better than Waitakere. Let me be straight: there are more patients at Starship and the treatment was slightly better. If you are living close by, come here