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Mercy Ascot Hospital Greenlane

  1. AUK
  2. Auckland Hospitals

Reviews, get directions and contact details for Mercy Ascot Hospital Greenlane

Mercy Ascot Hospital Greenlane
Address: 90 Greenlane Road Remuera , Auckland 1050, AUK, NZ
Phone: 09-520 9500
State: AUK
Zip Code: 1050


Opening Hours

Monday: 11:00-20:00
Tuesday: 11:00-20:00
Wednesday: 11:00-20:00
Thursday: 11:00-20:00
Friday: 11:00-20:00
Saturday: 11:00-20:00
Sunday: 11:00-20:00

Update Info

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Reviews
I recently had knee surgery. From arriving at reception, right through to discharge, every encounter I had was fantastic. The nurses are all very lovely, tentative and caring. I have terrible veins, and they anaesthetists used humour to help me through the process of the IV going in and my nerves leading up to going into surgery. The hospital is clean and tidy. Rooms on the ward have ensuites, with were cleaned to a high standard. The rooms have nice big windows to let in the day, and decent sized TVs with a convenient set up. Would highly recommend this hospital to others!
Had my first surgery ever here a couple weeks ago, and the admission, pre-op, inpatient care, everything was great. The bedroom was a bit tight and hallway a bit noisy during the day, but I'm giving 5 stars because the nurses were all fantastic, both pre-op and inpatient care, I felt well cared for and at ease.
my dad had a angioplasty done yesterday morning at 645am. it was our first time ever at ascot hospital. the surgery was completed efficiently however after the surgery my dad was having urinal issues. the doctor told us first that we will need to take him to middlemore hospital with our own personal car - we were happy to do so and were ready. the doctor then came back and said they changed their mind and that the ambulance will come collect us at 4:30pm. we waited hours until it was 4:30pm and the doctor came back around 3:45pm to advise that the ambulance will not be coming and that we need to take our personal car to middlemore. he also mentioned that the ambulances do this quite often. I told the doctor that we sent our family away to middlemore to meet us there as they were not allowed into the hospital all day only one person allowed in. the doctor then called us a corporate cab and sent us away to middlemore. the nurse and doctor at ascot told us that there is a doctor waiting for us at middlemore. when we reached middlemore at 5:45pm, the doctor that was supposedly “waiting” for us did not see us till around 8pm. this could’ve been handled way better if the doctor had just let us leave once they were satisfied with what they had done, we wasted roughly 3-4 hours just waiting for transfer to middlemore when i could’ve taken my dad in my own personal car and save time at middlemore.
I recently had surgery here and wanted to write to them to say thank you for their upmost care and attention- from the surgeon and anaesthetist through to the nursing staff and catering - very good. I would highly recommend.
I was so impressed with the level of communication and care right from the start. Staff took the time to explain all the steps so I was never left wondering what was happening. The staff were so kind and caring. I definitely felt like the most important person in the room. Plus the views from my room were lovely to look out at!
First ever surgery. Never felt so comfortable, thanks to all the nurses and specialists, from pre-op to recovery.
Went here for anthroscopic day surgery on 30th July 2021. Receptionists were friendly and helpful. Not much of a waiting time. Nursing staff made you feel relaxed. Anesthesiologist and Specialist were very professional and efficient. Recovery was excellent and the staff were great. Was given a beverage, sandwich and a piece of cake. All in all, if you are coming to Ascot for surgery you will be well looked after. Thank you to everyone who took care of me. I greatly appreciate you all.
Came here for an urgent healthcare. Nurse Lulu and Dr Lily was amazing and lovely. They did not dismiss your symptoms and how you feel with your symptoms. They provide walk-ins for casual patients as well. Waiting time at the time was an hour but it's understandable due to high volume of patients.
The reception staff in the Medical Health centre are short with anyone who walks through the door. A very uncaring environment for people in serious pain.
ASCOT staff are so kind and helpful. Given the Covid circumstances, I felt so at ease with everything and everyone. They were quick and efficient. The environment is comforting and calming. I came here with an accidental injury and their Urgent Care Team were fantastic!
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