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Polynesian Spa

  1. Bay of Plenty
  2. Rotorua Spa

Reviews, get directions and contact details for Polynesian Spa

Polynesian Spa
Lakeside day spa including a family area, adult-only & private pools, therapies & a on-site cafe.
Address: 1000 Hinemoa Street, Lakeside, Rotorua 3010, New Zealand
Phone: 07 348 1328
State: Bay of Plenty
City: Rotorua
Zip Code: 3010


Opening Hours

Monday: 9:00 AM – 11:00 PM
Tuesday: 9:00 AM – 11:00 PM
Wednesday: 9:00 AM – 11:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 11:00 PM

Update Info
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Reviews
We had the most wonderful day at the spa with our group of seven girls. From the hot pools, platters and private pools to our massages, the whole experience was so relaxing and special.nnWhat made the day extra fantastic was Rakesh. He looked after us from start to finish, guiding us through the day, checking in on us and making every part of the experience feel special. We genuinely felt so well looked after.nnThank you, Rakesh, for making an already great day absolutely fantastic! We had the best time and will definitely be back.
We tried out the lake view private pool. What a cute little pool. Nice for a quiet relax. Pretty outlook and nice private changing room. Was a lovely 38.5 degrees and we got 45mins. It has a shower to rinse off in after your finished and a water fountain incase you need a drink.
We had a wonderful time spending a couple of hours in the deluxe pools. The layout is lovely and relaxing with different temperatures and a beautiful view. Don't miss out on having a wee break on the heated loungers, they are awesome.nWe felt it could be improved by a refreshment service as we would have loved a cocktail or 2 while soaking. Easy money to be made there!nMy only complaint would be lack of customer service. We enjoyed a friendly greeting and venue explanation upon arrival, but after that...nothing. Small clusters of staff chatting amongst themselves, but no 'hi' 'welcome' 'thank you' 'have a great day' or even a smile or eye contact were given. For the money paid I would think this is expected.
We prebooked a visit here coming from Australia. And upgraded on arrival to include a couples massage as well. Staff were very helpful at organising that for us on the day. Giving us a quick tour of th3 venue before leaving us to explore and enjoy ourselves. We found the entire venue very clean and the staff were all very friendly and helpful.nnThe massage were fantastic, and I highly recommend one for the relaxation was much better after having had the massage.nnMy partner enjoyed the heated lounges overlooking the lake. And wished to spend more time chilling out and enjoying them.nnBe very aware you should not submerge your head into the water throughout most of the venue. And ensure you stay hydrated throughout your visit.nnWe can both recommend a lengthy visit here.
We visited the Polynesian Spa and had a fantastic, relaxing experience. We chose the Pavilion package, and it was definitely worth it.nnThe entire facility was clean, well maintained, and had a peaceful atmosphere. The highlight for me was the range of mineral pools. Soaking in the warm mineral water completely relaxed my body, and I walked out feeling refreshed and rejuvenated.nnThe only small downside was the locker system, where you pay $9.5 to use a locker. Once you insert the coin you can use the locker only once.nIt wasn’t a major issue, just a slight inconvenience.nnOverall, it was a wonderful and calming experience, and I would happily recommend the Polynesian Spa to anyone visiting Rotorua. It’s the perfect place to unwind, recharge, and leave feeling both physically and mentally refreshed.
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Polynesian Spa map

Directions to Polynesian Spa with public transportation

Fenton Street - Fronting No. 1241 250 meters
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Rotorua I-Site 290 meters
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Fenton Street - Fronting No. 214-218 310 meters
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