PAK'nSAVE Royal Oak

Judith at the checkout was absolutely amazing! She was so warm, cheerful, and attentive — you can really feel the positive energy she brings to everyone around her. Our short chat felt so natural and friendly, and her enthusiasm completely brightened our day.nnMy friend and I left the store genuinely happy because of her kindness. It’s rare to meet someone who makes a simple grocery trip feel so nice! We’ll definitely come back to this supermarket instead of New World or Woolworths — all thanks to Judith’s great attitude and energy. She truly represents what good customer service should be.

Pak’nSave Royal Oak is a busy, well-known spot that locals rely on for cheap groceries, but it definitely has its ups and downs. The prices are great — like all Pak’nSaves, it’s one of the most affordable places to do a full shop, especially if you’re feeding a family or trying to stretch the budget. But don’t go in expecting a relaxed, peaceful shopping experience. It gets packed. Almost every day of the week, the place is buzzing with people, and weekends can feel like a full-on mission just to get a trolley through the aisles.nnThe store itself is on the older side. The layout works, but it’s not the easiest to navigate when it’s crowded. Aisles can feel narrow with trolleys going in every direction, and some areas get a bit messy. You’ll often find good deals, especially on bulk items, meat, and pantry staples. The produce section is okay, but not the most consistent. Some days you’ll find fresh, decent-quality fruit and veg, and other days it looks like it’s been sitting there a while.nnThe bakery and deli sections have the basics, nothing too fancy, but they do the job. The meat department usually has good pricing, though again, quality can be a bit hit or miss depending on when you shop. They do cater pretty well to the local community, and you’ll find a decent range of international products.nnCustomer service is a mixed bag. Some staff are helpful and friendly if you stop and ask, others are clearly just trying to get through the day. Don’t expect anyone to come up and ask if you need help — it’s more of a “grab it and go” kind of environment. There are self-checkouts, which help a bit, but queues can still get long, especially around 5pm or during weekend rushes.nnParking is one of the main headaches. The carpark is tight and fills up quickly. You really have to be patient, especially during peak times. It’s in a busy spot right near Royal Oak Mall, so there’s a constant flow of traffic in and out.nnOne thing to watch out for is the in-store availability vs what’s advertised online. They don’t always match up, so if you’re going in for something specific you saw on the website, it’s a bit of a gamble whether it’ll actually be there.nnOverall, Pak’nSave Royal Oak does what it’s supposed to — saves you money. But you’ve got to be ready to deal with the crowd, limited parking, and the no-frills vibe. If you’re after a bargain and don’t mind a bit of chaos, it’s worth it. Just don’t expect it to be stress-free.

Self checkouts are BAD.nScales far too sensitive constantly bringing up errors requiring store login.nWoolworths has this worked out.nRest of the store is ok and staff are helpful.

The staff were soo terrible. They didn't know what was in their falooda and wouldn't tell us either...found it soo bizarre! They couldn't communicate or talk..such a shame because the place looks beautiful but they need to hire better staff!!!

Carpark was narrow and crowded. Supermarket inside was cramped with staff replenishing goods with big trolleys jostling with customers with trolleys as well. The entrance to the supermarket to the fruits and vegetables section was a big hurdle to manoeuvre around to the other sections.nThe range of alcohol and wine is good here. Deli doesn't offer as much as other Pak m Save. Was a bit disappointing. Two drumsticks for $8 whereas in other supermarkets like Countdown, 3 drumsticks cost only $4.

Directions to PAK'nSAVE Royal Oak with public transportation

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