Went there today and it was my 4month old baby's first visit to the pools , the reception ladies were so polite and very welcoming greeted us with a smile which was pleasant to be welcomed with. Then the pools on the outside was dirty and looked all dirty green and yuck. the changing rooms was so disgusting, we went into the family changing room with me and my husband and baby and it was so dirty and disgusting it smelt like hadn't been serviced for a week or days. It smelt stink of rubbish and nappies in bin for awhile, floors was so dirty yuck with toilet paper and rubbish all over the ground , the nappy bench area to change babies was so filthy like it hadn't been wiped down and overall the room was jus disgusting!! Very unhygienic and does not practice keeping their rooms maintained at a clean sanitized health and safety level in my opinion!!!!! This Compared to Cameron pools , Cameron pools is way cleaner but due to being closed because of maintenance we visited Onehunga such a disappointment for a first time visit for my baby and husband!
One of the best! Pools are cleaned every week! Lots of parking and a playground outdoors Indoors for winter including spa, steam & sauna rooms Outdoors for summer 3 different pools main pool, diving pool & kiddies plus picnic tables etc
This pool is very nice but I found the attitude of the staff to be very bad, generally very rude. I felt insulted when the staff loudly kicked me out of the pool just because someone went swimming without seeing me and my friend there. I did not feel respected here. Hopefully I will not see this happen again. I hope the pool owner will review the pool staff.
Outdoor pool area is great for kids, they have 2 diving boards, and 2 slides. Lots of tables for picnics but based on first in first serve. Indoor pool i find it too stuffy. Toilets/showers however need to be maintained, smelt like urine when we went.
I was so keen to join and was almost about to pay, then my friend warned me about the ill-kept pool conditions and hygiene issues. I also emailed the team about how the reviews have been so bad and something must be done but received no response.
Appalling conditions, the place is run down because of the lack of cleanliness. Black mould on white tiles in the steam room and green slime around the windows next to the spa pool. There is often a stench in the steam and dry sauna due to lack of care and cleaning. They have been politely told by regular customers for a long time but nothing changes. Used to be a great place to go, but for health reasons I avoid now like the plague!
Good basic swimming pool. There is a large lane pool and a warmer toddler/family pool inside. The change rooms are very small and hard to navigate with a stroller. Definitely could do with a renovation. But the kids had a great time splashing around in the toddler pool area. Was nice and relaxed trip out.
So disappointing, iv been coming here for over 20 years and the pools have extremely declined in cleanliness and hygiene I remember the toilets years ago being clean and smelling like bleach not urine, I was horrified going into the woman’s bathroom to have a shower and get dressed, there was hair all over the ground - big balls of it in the shower, rubbish on the ground smelt disgusting, mould on the walls just not maintained regularly or cleaned properly. The outdoor pool had hair all in it little stones and plasters on the ground. Stream room was properly the only clean place, sauna only one heater working so it’s actually not a hot sauna needs to be fixed, the spa was just disgusting I didn’t even go In it, you can see dead skin on the side of spa, it needs a good clean. Needs a good upgrade
Clean up your dirty pools, sauna and steam room, green mould on windows near spa pool area! You are cheating the people who have memberships and have to endure a PUBLIC HEALTH HAZARD!
I went today and loved the idea of the place - outdoor pool with spa facility and sauna etc. Front reception was lovely but the lifeguards weren’t monitoring and people repeatedly went from the sauna or steam bath to the jacuzzi. The first time I saw this I mentioned it to the lifeguards. They said gross and would speak to the girl. She was still in the jacuzzi and ignored them. I didn’t see them say anything to the woman and thereafter I watched it happen several times. Also plenty of people in cloths not swimwear so overall have an unclean feeling. Price was cheapest so far in NZ at $7 so that was a plus.