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Reviews, get directions and contact details for Oishi Japan Restaurant

Oishi Japan Restaurant

About

Kia Ora, be sure to come down to Oishi Japanese Restaurant and try our Sushi or something else from our menu! We also have the Epiphany Cafe donuts for sale too!

Address: 244 Alexandra street, Te Awamutu 3800
Phone: +64211188490
State: Te Awamutu
Zip Code: 3800


Opening Hours

Monday: 10:00 - 17:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00
Saturday: 10:00 - 17:00
Sunday: 10:00 - 17:00


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Reviews
I read other reviews and there were low rating. Still decided to give it a try. I lived in Japan for 3 years and this restaurant gets very close to the Sushi I ate there. The flavors are awesome and the selection is ample. Very quiet atmosphere,clean and comfy. Customer service can be better, It's the only thing I didn't like. Hostess should be more outgoing. Overall,I am will be going back for some delicious Sushi.
Food was delicious, it wasn't busy to dine in. We were the only people there. But the quality was great for the price we paid. We went to other Japanese hibachi restaurants that were more expensive. The chef did not cook in front of us so it wasn't a true hibachi experience.
This is one of my favorite places for sushi.....very fresh tasting.
Really good food to eat. I am a regular customer there. If you are a local or you work in the area then I recommend you get Japanese food from there. I usually order a lunch bento which includes the main dish along with a small appetizer, sushi, rice and soup depending on your order. Affordable price to order a lunch from a Japanese restaurant. If you haven't been there before then give it a try.
The food here varies between decent and pretty good 3.5-4 stars, depending on what you order. Like many of the other reviews, I have also had issues with their "customer service" on previous occasions. I still get takeout fried rice/tempura on rare occasions because theirs is some of the better tasting in the area, but I used to order from them more often before I had a poor experience with one of their employees on the phone. I've gone here long enough to know that might be more than one person. On the few occasions I've eaten in the restaurant, I haven't had any problems. If I found a place that had better food, I wouldn't come back, but the Ewing area is really lacking in good Chinese/Japanese food options.
I used to frequent this place often. However, since the pandemic I havent had a chance to go. I went there for the first time today, and realized quick their customer setvice is nowhere near the same as it used to be. The girl that greeted me at the door couldnt even put my food in my hand, and when I said something about it, I assumed it was because of the language gap that she laughed it off, even tried to do the same when taking my money. Nope, I'm ok. She wasn't aware that I didnt want to touch her, no more than she wanted to touch me. I will not EVER go back there again. I refuse to spend my money where it or me are not appreciated. Called to speak with a manager, and got NOWHERE
Service was pretty terrible and sushi was not the best
I've been having a lot of trouble getting orders from them. The orders are either flat out wrong or the food is really old. Nothing is worse than an avocado roll where the avocado is brown and slimy.
I literally just called to place a simple order for pick up. This kid/person whoever it was answers the phone and ask how am I going to pay. I told him I would be paying with my card. Mind you I'm using my speaker phone as I was driving. He then ask me to give him the card number. I said I would pay when I got there. He then says they need me to pay over the phone so there are no "issues". Not sure what he meant by that exactly as I have been ordering from there for about 3-4 years and never had an "issue" with anything. I told him it was never an issue before. I was driving and he was like well we prefer you to pay over the phone now. I again tell him i'm driving and won't be able to do that. All I hear is silence and I'm saying hello hello and then he hangs up on me. I call back and ask him what his name is and he's asking why? I say because you hung up me and you should have responded and clarified if everything was ok . He proceeds to have the AUDACITY to tell me that "well I know your not driving . " Wow...I then hold up the phone to the wind blowing as I'm driving and proceed to tell him his customer service is trash and I would be writing this negative review. I will never order form there again. He sounded young and ignorant with that trashy customer service. How dare you and I hope management can rectify this so it doesn't happen to other people. I can respect your rules but don't hang up on someone then proceed to tell them what they are and aren't doing. STRAIGHT TRASHY CUSTOMER SERVICE
I order from this place frequently and have never had an unpleasant experience until today. My toddler and I were eating our broccoli dish and discovered maggots. Maggots in our broccoli. I immediately called to inform them. We will never order again. I feel sick to my stomach! Disgusting.
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