Next Gen Auckland Domain

First off I would say if you takeaway the occasional rude staff member or arrogant member, the facilities would warrant 4 stars given the $60 weekly membership. However there a many significant issues with this gym.nFirstly Tennis: as you'd imagine, plenty of people are enticed to join for the tennis. Booking courts is easy and readily available for members and is included in some memberships, which is actually a good bargain when considering location. However I experienced a couple of issues. First, our interclub team had 10 people!?! This meant we only played once a month.nSecondly, one of the members I was playing with braided me for replying to a text during a set break. I reported this, but no action was taking by the gym, and after that I made me uncomfortable using the gym.nnGym & Pool: both are some of the best in Auckland. Pool is great especially which the higher membership tier. Some people in the gym don't like it when you can lift more than them, which happens quite regularly considering there are a lot of oldies, but not really an issue. Although they do lack sufficient plates.nnFood: The restaurant is amazing and well priced. The coffee though is awful. I don't think the staff have any training and not matter what coffee you order you get the same sour mess. It's actually worse than McDonald's which I find hilarious.nnOverall: I join again if the gym actually cared about it's members and not just take sides and increase fee every year. It's expensive but you are getting alot for your money.

Horrible, paying for premium membership with car park and because of this ASB classic can’t get a parking just wasted 30 min waiting in a queue just to be told that car park is full and had to drive around to find an other car park, gave up had to go home. You should compensate members if you can’t provide the servicennTo add more, yesterday tried to have a shower after workout but there was a line to use a shower because half of the changing rooms are blocked off. Come on if your business making money on the event but it comes at the expense of your members you should compensate your members, especially when I’m paying $70 a week for premium membership. Otherwise new Auckland Uni gym has new and much better facilities for lower price

I have belonged to many gyms in Auckland and Next Gen is definitely the best in terms of its friendly and experienced staff and amenities. Especially love the roof top pool and the classes as there’s so many to choose from. Will definitely continue my membership for the foreseeable future

The cafe here… Great coffee and the view is obviously to die for. Especially when the sun is shining in.nBeau makes THE best coffee, Ash always has a big smile on her face and Crystal is just a ball of energy!nBest part of the day.

Extremely Disappointing Treatment of Premium MembersnFor a club that charges around $60 per week for a premium membership, the level of service and professionalism is unacceptable.nAfter raising a legitimate concern, my message was ignored for days. When I followed up, Sales Manager Nicola’s attitude was dismissive, rude, and condescending. Instead of addressing the issue properly, I was made to feel like my concerns didn’t matter.nThere is also a constant pattern of facilities not working — steam room, sauna, spa pool, showers — yet members continue paying full premium rates.nWhat’s most disappointing is the sense that long-term members are treated as insignificant compared to short-term event revenue during tennis season. Premium members support this club year-round. Without us, there would be no consistent business.nThe facilities have potential, but management attitude and lack of respect toward paying members completely undermine the “premium” label.nVery disappointing experience.

Directions to Next Gen Auckland Domain with public transportation

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