Newlands Medical Centre

Review of Newlands Medical Centrenn Reception Team – 5 Stars n Waiting Room – 5 Stars n Dr. Elton Nguy – 5 Stars n Nurses – 4 Stars nnIt was time to go to the New Medical Centre at Newlands Medical Centre, and my experience was mostly great.nnThe reception team was absolutely awesome, amazing, and incredibly kind. They made me feel welcome from the moment I walked in. They definitely deserve 5 stars!nnThe waiting room was also fantastic. One of my favorite parts was the super comfortable and soft chairs—they made the wait much more pleasant. Another highlight was the beautiful fish tank with Goldfish. Watching them swim was so relaxing and added a calming atmosphere to the room. A perfect 5-star experience!nnI had an appointment with Dr. Elton Nguy, and he was truly outstanding. He deserves 5 stars! He was very kind, understanding, and supportive, especially in working with my Prader-Willi Syndrome. He took the time to listen and made sure I felt comfortable throughout my visit. His approach was professional yet caring, which I really appreciated.nnHowever, my experience with the nurses was not as positive. They were not as clear in their communication, which is important for someone with Prader-Willi Syndrome. It seemed like they lacked some understanding of how to interact effectively with people who have the condition. I would give them 4 stars because they could improve in this area.nnOverall, Newlands Medical Centre has a fantastic reception team, a relaxing waiting area, and an excellent doctor in Dr. Elton Nguy. I hope to see improvements in how the nurses communicate and support people with Prader-Willi Syndrome in the future.

Really recommend this practice. Staff took time to follow up on requests, are considered and listen. Felt like the Dr I see cares about my health and doing a thorough job eg, unusual test result, will do a follow up test next appointment, will double check for most appropriate medication if more than one option available. Takes the time to explain treatment process with me. Practice overall, seems to have a good culture re providing medical services.

After over 10 years of having doctors that didn't make me feel valid or actually find the problem, just sent away with drugs. It's refreshing to be with a doctors that's tries to find the cause of the problem and not just a temp solution. Couldn't recommend this place more than I already do. Just brilliant.

My adult daughter has seen dr Rebecca 3x recently. I can’t believe how thorough she has been and the communication has been top notch over and above what we would expect. She was only running 25 minutes late one day and 20 or so the next time. Very impressive for the work load I know the doctors carry. Newlands medical centre I hope you know how lucky you are to have such an awesome doctor working for you and thank you all for all the hard work you all do. I appreciate all the hard work you all do everyday and realise you all work well and truely above your hours. Thanks Rebecca you’re an amazing human!

Modern facilities, friendly receptionists and nurses. Loved the clear instructions from the door to DIY blood pressure and height/weight measurement.nnSpecial thanks to Nurse Jo for making me feel comfortable with my tests. No judgment, no fuss - just professional!nnSetting up and using myIndici was so easy too.

Directions to Newlands Medical Centre with public transportation

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