Newlands Medical Centre

Had an amazing experience all around at the Newlands Medical Centre. From the reception, to the nurses and drs they were super flexible in getting me in on the day and greatful for their thoroughness.

So far, 5 stars. Because of the following reasons:n- they accepted my daughter when there's no other clinics in Lower Hutt and Upper Hutt who would take new enrolment. I think I emailed/phoned more than 10 clinics that are either accepting waitlist or new enrollees.n- appreciate the immediate response from their reception and records team. Also very accommodating.n- when I asked for a gp to see my daughter, I expected to wait longer but I don't remember this was the case with Newlandsn- I don't remember waiting that long for my daughter's scheduled gp consult.nnI hope this 5 star rating stays :

Review of Newlands Medical Centrenn Reception Team – 5 Stars n Waiting Room – 5 Stars n Dr. Elton Nguy – 5 Stars n Nurses – 4 Stars nnIt was time to go to the New Medical Centre at Newlands Medical Centre, and my experience was mostly great.nnThe reception team was absolutely awesome, amazing, and incredibly kind. They made me feel welcome from the moment I walked in. They definitely deserve 5 stars!nnThe waiting room was also fantastic. One of my favorite parts was the super comfortable and soft chairs—they made the wait much more pleasant. Another highlight was the beautiful fish tank with Goldfish. Watching them swim was so relaxing and added a calming atmosphere to the room. A perfect 5-star experience!nnI had an appointment with Dr. Elton Nguy, and he was truly outstanding. He deserves 5 stars! He was very kind, understanding, and supportive, especially in working with my Prader-Willi Syndrome. He took the time to listen and made sure I felt comfortable throughout my visit. His approach was professional yet caring, which I really appreciated.nnHowever, my experience with the nurses was not as positive. They were not as clear in their communication, which is important for someone with Prader-Willi Syndrome. It seemed like they lacked some understanding of how to interact effectively with people who have the condition. I would give them 4 stars because they could improve in this area.nnOverall, Newlands Medical Centre has a fantastic reception team, a relaxing waiting area, and an excellent doctor in Dr. Elton Nguy. I hope to see improvements in how the nurses communicate and support people with Prader-Willi Syndrome in the future.

Really recommend this practice. Staff took time to follow up on requests, are considered and listen. Felt like the Dr I see cares about my health and doing a thorough job eg, unusual test result, will do a follow up test next appointment, will double check for most appropriate medication if more than one option available. Takes the time to explain treatment process with me. Practice overall, seems to have a good culture re providing medical services.

After over 10 years of having doctors that didn't make me feel valid or actually find the problem, just sent away with drugs. It's refreshing to be with a doctors that's tries to find the cause of the problem and not just a temp solution. Couldn't recommend this place more than I already do. Just brilliant.

Directions to Newlands Medical Centre with public transportation

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