McDonald's Papatoetoe

Waited for our food at drive thru for about 5-10mins - no apology, no thank you for waiting, NOTHING!! This was from the manager on duty 6pm Wed. 14/05. Your manager an staff need customer service training or find another career path.

0 stars if I could. The staff here are shocking, especially the over night workers. Absolutely no manners and extremely rude. They don’t care how long you’ve been waiting for your order and most importantly check your food, especially if you’re in drive thru. Even if you’ve customised your burger they always get it wrong. Nothing worse than arriving home only to find what you paid extra $ for isn’t even there. Chips are always half full as well.

It was the worst experience. Today 22 April, we went in drive through at 2:30 am and ordered 2 mcflurry oreo, and the mcflurry was just plain sundae without any oreo and when we asked for extra spoon the lady just behaved very badly.

Completely wrong orders I received i called them but the lady was listening to the songs loudly and a boy started talking about my order . And saying we cant help you ordering double mc chicken and getting 4 fish burgers ??? I would like the manager to be more strict about the shifts and having a responsible person inside the kitchen.nSo disappointed

Early morning chicken mc muffin!nAmazing

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