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Reviews, get directions and contact details for McDonald's

McDonald's
"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: 1063 Frankton Rd Frankton , Queenstown 9300, OTA, NZ
Phone: 03 442 9796
State: OTA
Zip Code: 9300


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
It is famous junk food giant McDonald's. Saw lot of young lads working there. Drive through service operating, so does in store and dining in. On the day of my visit 21/Apr/2022, one out of two ordering stations was out of order. There is onsite parking and a separate allocated parking behind it. Mobile fuel station is close by.
For the price of the food, don't bother; it was really bad. There is plenty of better food in Queenstown given the same price. No wonder it was not crowded even though it was dinner time. Service? Don't talk about the service, it was equally bad as well. The only saving grace it has is the view, but then such a view can be found anywhere in Queenstown.
Quick drive thru service and the filet o fish was very good - fresh bun and well put together. Good fries but the drink was mostly ice.Recommended dishesSoft Drinks, Filet O Fish, Fries
Terrible!!!! This is the 2nd time this guy was rude to me. 11.04.23 around 7.25pm. Filipino guy at the window infront. First time he didn't even look at me he just extended the efspos machine to my car and looked away. This time when my car was pulling up to him I was trying to tell him that the guy who took my order didn't enter what drink I wanted with my meal. So I asked him politely if I could please have a fanta with no ice. And he kept rushing me and said yes just go forward I will bring it. I wanted to ask for ketup but he just said yes just go and park infront. So I went to park and wait. When he brought out my food there was no ketchup and Fanta had ice after requesting no ice. I asked for ketchup and he said burger has sauce in it. Like foreal u gonna say that???? Like really???? he didn't even apologize for any of it. Look at this burger! No sauce and half cheese ! Just horrible! Frankton needs more training with customer service and better food !
Best view of any McDonald's I've been to in NZ, quick and efficient food, prepared nicely with helpful staff.Food: 5/5
This is a McDonald's. I don't know what other reviewers are expecting. I dislike that there are terminals where you type your own order in and enter payment but that is the direction the world is going, it takes away from the service aspect.. The staff was clearly working hard to fulfill orders and the store looked clean. They were very busy since everything else in the area seems to close early. If you're going to go here because it is the only option you should probably appreciate the staff for being there.
Big improvements here in past few months. Everyone's been to many McDonald's branches, All know allow that all branches don't have the same standards. This branch has become one of the best, service is 100% friendly, food arrives far quicker, quality, and presentation, Has improved greatly. This is definitely a decent McDonald's branch
Incredible service, and food was perfect in every way. The Big Mac was juicy and full, as was the McChicken, and of a high standard too were the nuggets. All good was hot and hasty service. Just wanted to let you guys know what a great job you did.
Ordered 2 frozen drinks waited 20 minutes then I asked where my drinks were and they said the machine was not working and didn’t bother to tell me. Went across the road to Burger King great service.
I always go this McDonald instead of towns one. But today I saw something not good at all. A tall lady around 165-170cm, at first she was sneezing, then she didn’t use her arm to catch it instead she use her hand to cover the sneeze. Okay but after that she didn’t do anything to sanitize her hand. While she waiting , she might as well touch her colleague hair and also ask her:”did you cut your hair by yourself ?” In the end , she grab the burger from the kitchen then put in the bag send it to me. You know you are a open kitchen areakind of and the behavior she have just done is a big NO NO. Because I am working in the kitchen as well I know how important the hygiene is. I hope you guys train the staff well. Otherwise it’s really disgusting to see this happen.
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