KFC Mount Maunganui

We were served by a very lovely lady her name was, desiree think I spelt that right awesome customer service and definitely deserves a raise. She was so friendly and helpful with our ordering although we took so long. Such an awesome representation of how all customer service should be. Chips were to salty tho not her fault of course x

Let's start with the pros..nThe food was perfect, I'm picky with chicken and sometimes disappointed with KFC chicken but this time it was on point. We were given desserts as an apology for the ridiculous wait time, the lady behind the counter was polite and apologetic as well and informed us of the delay, which was very professional of her. Now the con...nnIt took 40 minutes to get our food. We had ordered online, were told when to come pick it up, and upon arrival we were told the chicken needed to be cooked....so it would maybe be 20 minutes. It ended up being 40...the guy in front of us had been waiting for 20 minutes already and said he had seen a lot of the staff just standing around. I've seen that said in other reviews of this location so I wonder if there is a problem with staff slacking which is causing the delay and backup.

The meal was not really satisfying. I got a bucket meal with 10 pcs. It came with 3 sides, and we choose coleslaw, gravy &mash, and sprite. The chicken lacked salt. The Gravy & mash was really good but also lacked salt. The coleslaw was disgusting and it was The worst I have tried.nnService was decent, there was a small wait, but that was because of previous customer using his voucher code.nWe went around 4pm and it wasn’t that busy.nToilets are available . There are no stairs, so I would assume this is wheelchair accessible.

Such a disgrace to KFC brand.Ordered dine in snack lunch.Received chicken and fries together in box with extra loaded salt.Chicken was salty so asked for replacement piece due to excess salt which messed up original taste.Denied by arrogant & unprofessional unethical store Manager Jae W because I took one bite.Yes,I have too i can’t taste with my eyes.Gave mine chicken back to her.Shame !! Will never return

Whoever is working tonight OMG the food is DELISH! I ordered a Zinger box - Every single item was hot and fresh, Service was friendly and fast, Thanks! Best KFC I’ve eaten in forever. :

Directions to KFC Mount Maunganui with public transportation

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