Hilton Brown Swimming Hobsonville

We have not had satisfactory results for our son’s swimming lessons. Our son started with beginner level 1 and then straight after one week he was moved to beginner level 2 we were excited but after 5 months of sending him to the lessons he is still in beginner level 2 till date. My husband has been taking our son to the lessons every week and experienced that our son was never noticed from the supervisors which was very sad to see. We then decided to cancel the classes to which we got the response that now the supervisor will watch Jeremiah but what is the point when we have been paying for the last 5 months with no progress.

I've been taking swimming lessons at Hilton Brown Swimming for a while now, and I couldn't be happier with the experience! The instructors are incredibly patient, knowledgeable, and make every session both fun and productive. The facility is clean, well-maintained, and the equipment is top-notch. Every lesson is tailored to my skill level, ensuring steady progress and boosting my confidence in the water. Whether you're just starting out or looking to improve your technique, I highly recommend Hilton Brown Swimming for their personalized approach and supportive environment. Five stars all the way!

After hearing great things about Hilton Brown from a friend, I was excited to book my daughter in for the free swimming lessons for babies aged 3-6 months. Those initial lessons were fantastic—possibly the best I’ve ever attended—and my daughter absolutely loved them.nnHowever, our experience quickly soured after re-enrolling for the next level. Despite making payments, we’ve been treated as if we haven’t paid for a single lesson. When I reached out for assistance and even offered to pay in person to make things easier, we were met with threats to cancel my daughter’s lessons altogether. Instead of taking accountability, they continuously blamed my bank, even after I provided multiple screenshots proving the payments had gone through. Yet, I kept receiving the same emails claiming I hadn’t paid.nnThe way we’ve been treated has been nothing short of disappointing. What started as a great experience has turned into a frustrating and stressful ordeal. Customer service and communication need serious improvement.

Super impressed with my children's swimming at Hilton Brown. Only been swimming a few months, but my kids love it and their teachers are really nice. I am learning to improve me technique too!

I had the same experience as the other reviewer recently and just canceled the lesson for my kid. “The classes are overcrowded where kids are constantly bumping into each other. The lanes are far too small, and the children barely get a few strokes in before colliding with someone else. “ Plus the progress was extremely slow when my kid reached beginner 2 -3 level. Almost no chance or time for my kid to learn the skills needed to move to the next level. My kid has been stuck at the same level for almost a year. They said they would do a review of my kid’s progress after I emailed them about the progress. Did not happen as promised. Very disappointed!nThis feels like a complete waste of money and time

Directions to Hilton Brown Swimming Hobsonville with public transportation

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