Giapo

Absolutely amazing. Pricey but definitely worth it because the portions are huge! The cones are definitely unique and the ice cream delicious. Staff super friendly, they explained everything to us when we got there and even turned on the heater in the little waiting room when it was getting cold and windy. An absolute must try when you're in Auckland!

I got a huge ice cream, but thankfully I eating so fast so it won’t melt away! Honey pokey is great, chunky crispy cookie is the lighting in ice cream. Another flavor dark chocolate is boring to me. Cone is crispy but hasn’t any special for it. Anyway it’s delicious!

Came here for dessert after a meal in the city. I'm glad I had saved room in my stomach as the servings here are pretty big. The menu boasts many choices of ice cream and how it's presented. When we couldn't decide they provided us with some nice taster cups which had way more than a typical ice cream store. The ice cream is great here, though, as I mentioned above, the servings are big, so it's probably not the healthiest of options. But let's be honest, you're not going to go here if you're looking for a healthy meal. This place is pure indulgence. Prices are a bit more than your typical ice cream, but there are extras see the pictures so you do get your money's worth. Staff were really helpful with everything as well.

Yea we all know sugary stuff ain’t healthy but… we all need a treat sometimes yes? And what lovely treats one can get from Giapo. Firstly, the people - so sincere in finding the right flavour for your enjoyment with patient and rather generous samples of all the amazing options they have. Secondly… the combination of gelato resting on a donut… get out of here… I really enjoyed my banana something something on the donut. My companion loved her Christchurch Hazelnut too. This is my perfect treat for a hectic day and I hope it can be for you too.

This was on our list of must-visit places in NZ, and we are so glad we came! It is without a doubt the most outrageous ice cream shop I have ever been to. The ice cream itself is delicious — we had rich, luscious Creamy Coconut and Buono caramel, praline, and amaretti — but what truly sets this place apart are the off the wall creative ideas for how to present the ice cream. We spent big bucks and went whole hog by ordering both the Colossal Squid Cone and the Rescue Heli Cone. Think cone, ice cream, then lots of chocolate dipped coolness on top for fun. We LOVED them. The servers were really great, too. They explained what we would be getting and were great sports about me taking videos of them as they worked. The ice cream melted quickly, and we were both sticky messes by the time we finished them, but it was SO worth it!

Best Icecream in Auckland! Highly recommend the "Buono" flavour! Flavours tend to change as the seasons change, but also there are a few staple flavours. Friendly staff and now has an ordering system to pickup when the ice cream is ready. Nice sheltered heated area to sit down and eat your ice cream, even if outside is a bit chilli.

Grossly Expensive , overrated and shocking. We went to the shop around midweek evening. We were welcomed by a lady at the main door. She said we have to order at the main entrance - she started explaining to us about the process and options thought were having a museum tour. The menu is confusing and you have to ask if you want to taste. Complex ordering process either designed by a person who has no idea what is hospo service or designed complex to create queues and show the business is busy. I ordered some type of strawberry flavour scoop which is a very small portion for $13. It didn't taste like strawberry, tasted just like ice with flavor. Also they put heaps corn flakey stuff and nuts on the top were horrible and I wasn't asked if I want them. Oh well never again .....

Way overpriced and overrated!! We ordered the colossal squid with the NEM ice cream and the dark chocolate deluxe cone with 1 scoop of Cher’s dark chocolate ice cream and 1 scoop of manuka honey ice cream. The total was NZ$57.50, the most expensive ice cream we’ve ever had. Yes, they looked amazing! However, when we received the colossal squid, the ice cream inside had already melted and started dripping all over the place. It was a big mess! There was no table to sit at to help make the mess more manageable. They only have a few benches outside to share. And for the price, you’d think at least the ice cream tasted delicious. Nope, big disappointment! All the ice cream flavors were mediocre. Oh, and the dark chocolate squid and its tentacles were powdery and completely tasteless! Save your money and go somewhere else. Or if you really wanna try this place, just order a small scoop of ice cream and lower your expectation by a lot.

Hands down the best place to visit for a special occasion dessert! If there is a special occasion every week even better! If you are looking for a good recommendation you can’t go wrong with the Giapo Buono

It’s overpriced $16.50 for 2 scoops and the ice cream/gelato idk which it was supposed to be was icy and kinda tasteless . I got the bueno and cookies and cream. The bueno initially tasted nice because I was eating all the biscuit toppings that it was covered in. Then I got to the actual ice cream which was kinda average. The worst was when I reached the cookies and cream base and it was basically very bland dark chocolate ice cream with Oreo bits. You are paying for the decorations. The saving grace is the waffle cone which is nice and crispy and the staff are friendly. Save your money. It’s also a bit strange how the owner/social media mgr responds to negative reviews…is it meant to be sarcastic? Negative reviews can often be entitled, rude or the customer being a Karen for no real reason but I don’t think genuine feedback warrants it…