Genzui Ramen Bar

Popped into Genzui after an evening show at The Civic. Although it was after 8.30pm and they were busy, we were welcomed & seated promptly. Staff are friendly & courteous, the place is clean & tidy. Our meals came out quickly and they were delicious! Big serving sizes. Prices are very reasonable and great menu choices.

I've been going to the restaurant for more than 2 years. Over time, the staff have been less friendly but food is still great. Everytime I come here, I'll either get the miso catsu don or the curry one and the meat is always crunchy and tender, the salad is always fresh. Best Japanese restaurant in the city!

Cheap and tasty Japanese food. Genzui offers a selection of donburi, ramen, and other japanese food. It’s not as authentic as the real japanese food, but tasted pretty good. The spicy seafood ramen was tasty and spicy. The miso spicy ramen didn’t taste like normal one, but not too bad either. Priced around 10$, it is definitely great value for your pocket.

The reason why I've given 5 stars is because of the value of the money. As a Japanese Genzui is one of the best Japanese restaurants in NZ and I always recommend them to the others. It's easy to give high rate if you go to those expensive Japanese restaurants but Genzui Ramen bar is very very reasonable price n their food is delicious. Their generous portion of the food is amazing! Not only that but also the staff members are all well manners. I think they are all Japanese people. I can feel they honestly want to serve great food for reasonable price n make their customers happy. They are not like the other Japanese restaurants that takes advantage of what Japanese food as a brand and over charge on the customer who don't really know what Japanese food is. Also, some others rated them very low but hey, when you pay from $8 to $12 for a big portion lunch, what would you need to complain or expect more? And, some reviewers complaines about the taste, food was off n guts in their grill fish, they obviously don't know what the Japanese food was. What they know about what Japanese food is Kiwi-nalised, and those were cooked by non Japanese people. I'm talking about different culture that people need to be aware of. Thanks Genzui! Please don't change as you are, you guys are amazing!I

Hidden gem! Almost didn't enter because it was in a fancy hotel building. Affordable ramens and Don's at $10/bowl. Super yummy and filling. Rich ramen broth, crispy shrimp tempura and tender chicken Katsu. Very fast service. Recommend!

Such a great place to have lunch or dinner. Close by to the workplace in town. Small and cosy shop, could get busy at times and will have to wait for a seat. But food was really good portion and very good value. Adding 2nzd gave me 3 huge piece of bbq pork! It was yummy with excellent broth base. Service was nice and quick too.

I first came here about 2 years ago. Food was fine. I came back today for dinner and it was utterly disgusting, I'm still baffled how we managed to stuff the food down our throat and paid for the meal in full price. We ordered a miso butter corn ramen, grilled sanma fish and a prawn tempura Don supposedly like oyako Don with heaps of egg. When each item came, our hearts sank deeper and deeper.. The cha su on the ramen looked sad.. It was dry and looked like it came straight out of the freezer. My partner tried to drench it with soup, in hope it'll taste ok. When I had a bite, it was tasteless and a little off. When my partner observed it, he noticed it was glistening green. We used phone light and everything and we were so sure the meat was definitely off. I've attached a photo of it here, lighting isn't fantastic but you can see there's something obviously wrong. Especially near the left side of the meat. The prawn tempura don was.. Let's just say it wasn't as eggy and delicious looking like the photo on the menu. The prawns were fine but the Don was just.. Sauce-less and tasteless. The only salvation was to pour heaps of chili powder over it, note, it's chili powder, not the shichimi in normal ramen shops. Lastly... The grilled sanma fish. I understand that for some people don't gut the fish because the bitterness of the intestines could balance the flavour.. But in a restaurant.. I don't know. Maybe I'm being demanding but.. I don't know. It is definitely the first time I've encountered a cooked fish in a restaurant that isn't gutted. See photo for reference. The fish was fabulous. It was tasty, as you can see we ate almost every bit surrounding the gunk. The dish would've been wonderful if they would have just gutted the fish. Now, for the staff.. We told the waitress that the meat was inedible. She looked at it and then said ok. When we told her about the fish, she said you can eat everything. 'It's normal'. Then she slowly walked back to the kitchen to let them know. They discussed it in Japanese, so I have no idea what they thought. We tried to finish up our food, when we went to pay, they gave no explanation, I brought it up again while the cashier was calculating our meal, saying that they cannot serve meat like that. The cashier looked at me, and asked, 'so you don't want to pay for the meal?' That was baffling. It made us look like we were horrid customers who were trying to get a free meal. Of course we were egoistic about it and paid for the meal in full and obviously regretting it now while we both suffer with food poisoning.

I visit Genzui from time to time for my lunch break and it never fails to satisfy. I’ve had various ramen at this restaurant but the Tempura Ramen is one of my favourite go to’s. The staff are lovely and the waiters are always quick and accurate, the place itself is cozy and I can guarantee that you will leave the store satisfied and coming back for more.

Likely to be the best value for money Japanese you can buy in the City. Mains are all around $10 and the large portions are guaranteed to be filling. I had a chicken katsu curry don, the chicken pieces were awesomely crispy and tender inside.

One of the best cheap eats in Auckland. The food quality is fairly tasty and the portion is rather big for the cheap price you pay. If you're looking for nice restaurant with high quality food and service, then this is not the place to go to. But if you're looking for something cheap, tasty and filling, then this place should not disappoint.