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Reviews, get directions and contact details for Family Planning

"At our clinics we can help with contraception, STI testing and treatment, cervical screening, pregnancy testing, abortion referrals, PMS and menopause, HPV vaccinations, and advice and support for other sexual and reproductive health issues.We work with people of any gender, age, nationality or sexual orientation. Our services are confidential and non-judgemental.If you are a New Zealand Resident and under 22, your visit is free. If you have a Community Services Card, your visit will cost $5 and for all other New Zealand Residents, a visit cost $40."
Address: 5 Short St Newmarket , Auckland 1023, AUK, NZ
Phone: 09-522 0120
State: AUK
Zip Code: 1023


Opening Hours

Monday: 08:30-18:00
Tuesday: 08:30-17:00
Wednesday: 08:30-17:00
Thursday: 08:30-17:30
Friday: 08:30-18:00
Saturday: 09:00-13:30


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Reviews
Reschedule appointments at least twice every booking without giving you the chose to accept or decline the change and without speaking to the customer. and don’t put the updated time in the text so you have 0 clue when it is even for. Been going for years now and it’s just terrible between this and them being consistently 15+ minutes late
This was the best gyno appointment I've ever experienced! Had to have my Mirena taken out and was terrified. I don't recall the name of my nurse, but she was amazing! So nice and reassuring. Thank you so much!
I Booked in for Dr and they book with the Nurse and they just apologies and they cancelled it. it very bad asking me to book for April again
I went yesterday to remove my IUD. The stuff were super friendly and clear about the procedure. Also, the nurse who removed my IUD was very nice and it didn't take her more than 1 minute to remove it and I didn't feel any pain AT ALL. I exit the clinic feeling relief and happy :
Had the best most comfortable and supportive IUD insertion by Sue. She was very empathetic and gentle, she made the best out of a uncomfortable situation.
The woman at reception asked intimate questions about my sexual health extremely loudly in front of everyone else in the clinic waiting room. I told her that I needed the contraceptive pill and an STI check. She informed me that I’d have to choose which was more important. I’m over 22 so paying 32 dollars on two different occasions for a quick blood pressure for the pill and a swab for an STI check is quite pricey. Family Planning is clearly underfunded so I understand that there are limitations. I came to the clinic with a friend, 5 mins after the clinic opened and she wasn’t able to get an appointment because it was full.
The doctor was really nice, patient and helpful. It is great thing that this place is doing. The only problem is that the wait for a doctors appointment is very long, it would be good if they had more specialists/locations.
Rang and was able to get an appt the same day to get the emergency contraceptive pill, the whole experience was great and everybody treated me nicely, don’t listen to the bad reviews. Very close to the CBD and accessible by bus/train, good location.
I have been twice in the last couple weeks to get an IUD. Both times the staff were friendly and I had a great friendly and informative discussion with the doctors I talked to
Thank you so much for the great care and service you provided to me everytime I visit. The receptionist and the doctor was so nice, friendly, super helpful and cared so much for the patients.
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