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Reviews, get directions and contact details for Domino's Pizza Upper Hutt

Domino's Pizza Upper Hutt
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address: 168/172 Main Street, Upper Hutt Central, Upper Hutt 5018, New Zealand
Phone: 04 528 3762
State: Wellington
City: Upper Hutt
Zip Code: 5018


Opening Hours

Monday: 10:30 AM – 11:00 PM
Tuesday: 10:30 AM – 11:00 PM
Wednesday: 10:30 AM – 11:00 PM
Thursday: 10:30 AM – 11:00 PM
Friday: 10:30 AM – 12:00 AM
Saturday: 10:30 AM – 12:00 AM
Sunday: 10:30 AM – 11:00 PM

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Reviews
Would give 0 stars if possible. This place is just terrible. No customer service. Rude, arrogant and totally dismissive. I don't know how they're still open. Can't even slice a pizza correctly!nThe reviews say it all, as does the manager's generic reply to every single review. The number given to complain directly to the store isn't even anything like a New Zealand phone number, much less is it in service!
Wish I could give everything a 0… after ordering for an isolation delivery due to being sick, my order was never delivered. When I rang to see what was going on, they assured me that my order was delivered. I looked all around my property and the neighbours. They insisted that it was delivered and I just wasn’t looking properly…nnI was offered no refund, no re delivery or anything. The manager was extremely rude on the phone. I was left with no food and $25 out of pocket.. will never be ordering from here again.
Pre-ordered some pizzas for collection 45 min after order was placed. Arrived on time and screen showed 13 min to go. Was assured multiple times that the screen was wrong and my order would be done in a few minutes. Eventually after being lied to for 30 min, the pizzas were still not ready, so I demanded a refund and left. Rated the store negatively, was contacted and no apology offered, other than a voucher code. Last time I support Dominoes especially when Pizza Hutt is just around the corner.
Hey there, I wanted to bring to your attention some concerns I have regarding the manager at Domino's. Recently, I've encountered some issues with the service provided by the manager that have left me quite dissatisfied. The lack of professionalism and attention to customer needs has been disappointing. I believe it's crucial for the management team to address these issues promptly to ensure a better experience for all customers. Besides the bad experience, I was shocked it was the manger who was talking to me like that, thank you to the ones who knew what to do and helped me straight away instead of arguing, even another customer in the store who over heard the issue mentioned that she had no sense of customer service, Thank you for taking the time to read my feedback.
Recently their management and staff has changed to people with bad communication skills. I asked for a spicy lovers pizza but they delivered it with no jalapenos, wouldn't offer a refund and hung up on me after. If they don't have the food in stock they shouldn't be selling it or at least let me know before it's delivered. They also increased their prices across the board
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Directions to Domino's Pizza Upper Hutt with public transportation


Wakefield Street 10 meters
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Wakefield Street near Mumby Lane 10 meters
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Queen Street at Logan Plaza 100 meters
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Queen Street at King Street 130 meters
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Upper Hutt Station - Stop C 140 meters
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