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Reviews, get directions and contact details for Asure Cherry Court Motel

Address: 35 Otaika Road , Whangarei 0110, NTL, NZ
Phone: 0800 405 406
State: NTL
Zip Code: 0110



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Reviews
Staff attentive, bit of a odd layout to the 2 bed unit having to go through one bed room to get to the bathroom. Was there on a very warm evening so had to have the windows open overnight which was marred by the close main road and constant traffic noise. Would benefit from air con.
Horrified at the staff! As a gift I paid 3 nights for my daughter, partner and 3 grandchildren who were visiting from Australia to stay here so that they could be close to the sister-in-law who was due to have a baby. They were treated in a disgusting manner. The sister stays at this same motel under emergency housing....my daughter and family were treated as if they were staying in the motel under emergency housing because of the affiliation. They were refused extra towels for the spa even though signs on doors offered them up to all guests, and the manager kept referring to their stay as emergency housing tenants so did not feel the need to clean their room daily. He kept quoting rules and policies verbally that did not exist on the information pack. I myself visited for 5 minutes on boxing Day to wish the whanau happy holidays to at which point he decided to have a go at my daughter which turned into a verbal argument that the nanager recorded all the while swearing when he was told that an official complaint would be made to Asure. The kids were extremely upset and my daughter says it had to be the worst holiday ever. They moved to a hotel across the road where they had great service! I am writing this review because the booking was in my name, paid by myself and I met the manager onsite the day of the booking.
My wife and I showed up in the middle of the night and Jowen got up to check us in. We are quite grateful. The room was nice and clean and we enjoyed our stay! I recommend staying here!
Could make improvements to kitchen layout. Microwave over the sink and above head high is a health and safety concern. Bathroom. shower not easy to get in and out of.
We stayed 3 nights on too occasions we found the host very helpful the room were 10 out of 10 for cleanliness and great value for money would stay there again on our next trip to Whangarei
Bathroom toilet entry was through the bedroom only. Guests using the double bed in common area didn't have any separate entry.
One of my favs been staying their for years good safe pace to stay clean friendly lovely owners
Great accommodation, very clean, comfortable and excellent service!! Would definitely go back!! Thanks very much :-
Nice motel, pretty quiet even though it is near the main road. Very friendly owner.
Clean and well presented. Good room rates
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