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7-Eleven

  1. Officer
  2. Pakenham Gas Station

Reviews, get directions and contact details for 7-Eleven

Story

When it comes to new products 7-Eleven is always the place to go!
Come in and try these great new products today at your local 7-Eleven.

Address: 397 Princes Hwy, Officer VIC 3809, Australia
Phone: (03) 5943 1466
State: Victoria
City: Officer
Zip Code: 3809


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I have been driving for one year and have never experienced such disgusting rudeness at a petrol service in all my life. I pull up after finishing work at 1AM, attempt to fill my car, only to be announced over some sort of a P.A. that petrol is “prepaid only”, in a monotone, flat voice. I walk inside, big smile on my face, and request to know what that actually entails; do I pay then the petrol machine stops itself at my desired amount, or am I mistaken in that understanding? I’m met with a flat face, no response to any jokes I make about not knowing what a prepaid petrol service is, no response to my question of how his night has been. Rather bizarre behaviour. When asked my amount, I gave $25. I paid. I walked out and I filled up my car. Once again, under the impression that the machine is programmed to only release the amount of petrol I have paid for. The machine stopped itself at $25.80. Once again, that P.A. System comes around demanding the extra 80c he’d just allocated for me. I challenged as to why the machine didn’t stop at the amount I paid for but DID stop at 80c extra, to which I was met with rude, disdainful and criminal like treatment from this man who had NOT ONCE smiled at me during my time there. I argued as to why he said the machine would stop but it miraculously has charged me for more and why on earth you would chase someone up for 80c. I eventually got frustrated by the hostility and the requests to “leave if I’m not going to pay what I owe”. WHAT I OWE? Eventually I lost my temper and demanded why he explained that the machines work one way and is now accusing me of trying to STEAL more petrol than what I paid for. He looked down at my fast food uniform and informed me that I “don’t know how to talk to people”. I Am Speechless. The man who had talked at me and not to me, been thoroughly rude, accused me of being a thief, asking me to leave as if I’m causing some sort of an issue and the list goes on, wishes to instruct me on how to behave. He then picks up the phone and threatens to call the POLICE if I don’t hand over the 80c. I asked for his name; THREE TIMES. And he refused to give it to me. I’m five feet tall, hardly a scary looking girl, and he instructed me he felt “threatened” by my request for a name. I dumped his 80c plus 20c extra for his trouble on the bench, asked him if he actually dared to call the cops on a 20 year old girl who he has treated so poorly and his only response was “Yes, you’ve paid now but you have been troubling me”. Well whatever your name is, I sincerely hope you don’t own or have any higher position in that store. Because your customer service, lack of emotion, your threats and your ridiculous behaviour has not only pissed me off enough to write this review, but also enough to tell every person I meet how piss poor your service is. Thank you very much, have a lovely day.
8 years ago (09-03-2018)
Good. Go there
9 years ago (25-12-2017)
Friendly customer service. Ample fuel pumps. Nice coffee.
9 years ago (22-05-2017)
The staff here are usually on their phone and rude. The place is generally disgusting with insects hanging around the dirty coffee machine. Officer East 7 Eleven is quite a bit better than here.
9 years ago (19-03-2017)
All other 7 Eleven stores have chocolate powder and trays for their coffee..don't expect any from this store. Never coming back for a cuppa.
9 years ago (26-07-2017)
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