Winnellie Post Office

Could not be arsed to listen, spoke over me and wouldn't let me finish my sentence. They couldn't care less regarding a lost parcel. They told me to try ringing instead which the employee on the phone told me to go back instore... most useless organisation in Australia.

Best experience ever in an Auspost. A kind lady spent about 40 minutes in finding my parcel which was still in sorting since she was empathetic. Bless her heart.

Terrible customer service from the three ladies working today. Incredibly rude and very rushed, very disappointed with my experience at Winnelle Post office this morning

Went to send a parcel. The ladies were happy to help and had a really pleasant experience

The receptions are friendly, however sometimes you still need to wait a bit longer cos they are so busy. Overall, it’s fine.

Went in to pick up a parcel that was supposed to be delivered, but wasn't. Now I will admit that I was frustrated, but I went in with the right attitude because it's no fault of the staff behind the counter. Now this is what happened at the counter after I had received my parcel I asked politely why it wasn't delivered to the address on the package, which I think is a fair question to ask The woman behind the counter was rather blunt and rude from the get go and replied something about if it's a business address our drivers don't go knocking on every door to find the right place. So I then asked her again politely Is the delivery driver illiterate, slightly vision impaired or just plain old lazy ? Because there is a rather large letter box outside the premises which has the number on it and Australia Post regularly puts mail in this box She then mumbled something that I couldn't quite make out, so I said sorry I didn't here you, what was that. And that's when I got a really weird look with a facial expression that I could only describe as disturbing So after this rude behaviour, I figured it was time for a little intelligent sarcasm without being obnoxious and rude So I picked up my parcel and I said yep, again politely you do realize that we live in a technologically advanced world and it's the year 2022. The smart cookies have invented a device called GPS, and another device called a mobile phone equipped with google maps, both of these devices will guide you to an address should you bother to use them. Then I said have a nice day and enjoy your weekend and walked out. At the end of the day there was no need to be rude at all and display such a bad attitude This was from a more mature, bigger build dark skinned woman working the parcel counter If you the culprit happen to read this : # Your customer service skills need a major overhaul # If you were my employee and I heard you treating customers as you did me today, I would terminate you on the spot

The team at Winnellie Businesses Centre Post Office are fantastic. Friendly, helpful and professional. When I was being mucked about by an online retailer in relation to receiving my purchase the team at Winnellie went above and beyond in tracking it down and delivering it to me. Thank you and keep up the great work you are doing.

Received text message my parcel would be delivered yesterday Was at home all day, delivery person only left message in mail box, did not call me when at unit. So had to pick up parcel from PO next day What's the point of a delivery driver driving your parcel around all day and not notifying you when their at your front door only to drive off with it so you have to pick it up from PO the next day where it started from Can't make sense of it

Wish there was an option to give it 0 stars... the staff are really rude and unhelpful and will not ask around their own co-workers to see if anyone can help.. I was given my ID back and asked to leave for a delivery that was handed to the wrong person ... No customer service at all... entitled workers who have been working here for too long and do not care about customer service at all...

Hello, I sent parcels through Winnellie Post Office and they have not as yet arrived in Victoria. Some of the boxes where not Australian Post boxes and so they cannot be tracked. This is an open invitation to thieves operating as workers. ALL BOXES NEED TRACKING NUMBERS. As a teacher at Ramingining relocating to Victoria I am devastated. Sent out from Ramingining on the 24th and 27th September 2021 to Victoria.