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Reviews, get directions and contact details for White Cross Dental New Lynn

White Cross Dental New Lynn
Address: 2140-B Great North Rd, New Lynn, 0600, New Zealand
Phone: 09-820 4433
State: Auckland
City: New Lynn
Zip Code: 0600


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM


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Reviews
No problem obtaining an appointment. In fact was contacted to advise there had been a cancellation and would I like to come earlier. Staff were friendly and welcoming. Dentist listened to my request. Carried out the procedure with care and thought for me as a patient/person. I was provided with clear follow up care instructions and advised should I have any concerns to contact the practice without delay. I'm changing from my current dental practice to White Cross Dental, as I felt I'd been treated more like a patient who was given thought, care and respect. Did not feel like I was treated as a number, but a person. This practice / dentist confirmed he will examine, treat and clean my teeth. Not, cause me further delays and more appointments to be arranged, to see a separate hygienist. This is not a posh Dental Clinic, it's a dental clinic that does exactly what it's intended to do. Look after your teeth, provide you with a range of dental treatments and options and make you feel comfortable and valued as a client. Parking was no issue. Appointments can be arranged at times that suit me.
They were quick and available on a Saturday from a last minute phone call to them that morning. The Dentist, was so helpful, my visit was comfortable and he knew what he was doing. I was quite stressed and he really helped me feel calm even with the bad news. He had to temporarily glue my tooth and told me that it will have to be extracted. Really appreciated the urgent service.
The worst experience. The dentist Hamid Mohammed took less than 5 minutes to clean my teeth and I was charged $100. When I said to the dentist please be careful because I had braces and have wires glued at the back of my teeth he didn't listen. 5 minutes later I said that was quick and asked for a mirror to check the work to make sure it was done properly given he only spent 5 minutes on it, his response was "no you don't need to check, it's done and there was no mirror". When I got home I checked properly and he had snapped the wire and taken the glue off entirely that was connected to the wire. I called the clinic when I got home the receptionist argued that I got to see the job before I left. I told her no and explained the dentist said I didn't need to check. I could not believe that I had to justify myself when it was the dentist who had stuffed my my teeth up. The receptionist called me back saying the dentist will put the wire back, so I drove back from the city centre for him fix what he ruined and he did a terrible job with that. I was so upset with the job as is and then he ruined my braces wires. He said I can clean it again, but I simply couldn't let him because he is terrible at his job. I told him that the lady that I used to see at this clinic was so good and that is why I came here and she was so gentle and did a fantastic job. Told him that i was always happy with her work. They should have refunded my money as well. NEVER WILL I GO THERE AGAIN!!!
Nilesh is the dentist to see if you suffer from dental anxiety. I have recently had 3 teeth removed by him once under i.v sedation and he has been, professional, empathetic, with a great sense of humor to boot. Very grateful for his time.
Great service, totally professional and I can't believe how the pain has magically disappeared.
My wife has been in a lot of pain for days before she realized that this was from a tooth not her throat. We contacted the New Lynn White cross and got an appointment that same day. The dentist, Nilesh Govind, astonished her with his speed and expertise. It was caused by root canal problems but rather than extraction as you would expect he has removed the nerve and saved the tooth. Bonus points for painless operation. She is hugely grateful.
really had bad experience here. the receptionist is lovely lady, she tried to help me cz i walked in without appointment while i had really bad swollen gum. but the doctor is so rude, she’s not friendly at all, i understand if she’s so pack on schedule that day, but i didn’t ask the front lady if i can squeeze in to the doctor schedule cz thats my mistake to walk in without appointment. so i thought the doctor agree to squeeze me in. but when i met her, she’s rude, blaming me for my choice for not do the wisdom teeth extraction yet and get infection for second times because im currently breastfeeding.
Amazing staff, amazing work. I would definitely recommend seeing Dr Nilesh at White Cross Dental New Lynn to anyone that needs work done or even emergency situations. I personally have not been disappointed. He puts his all into the work they do and make you feel super comfortable before, during and after procedures.
I called prior and explained I needed a quote, yet the woman tried to insist I pay then and there and I had to explain again. The worst part of my experience is that the woman I saw pulled my arms out from my sides and said "what's wrong with your arms?" I instantly felt uneasy as I have self harm scars, I said "nothing's wrong" yet she pulled both my arms out and inspected my inner elbows and wrists I originally thought it was for a blood test funnily enough but after she did that she proceeded to stare into my eyes foe a solid 20 seconds. After this I felt very uneasy as I felt that she was suspecting me of something that she had no reason to. This was not the only issue I had there, just the one that made me the most uncomfortable. Will not be recommending this place to anyone.
2019 August I had the woman dentist and she was horrible, always late.. once I waited for over an hour to see her. The next appointment I made was her first one for the day and still she was over half an hour late! When I asked why, she replied that she didn't know when her first appointment was. She then told me she was extracting a tooth but she hadn't told me this before! I refused this as I had already made other appointments for that day and so I had the plate fitting and left. I am not satisfied with what she provided, I have not had the tooth extracted that she said should be extracted and I have not had the follow up clean. She has not been in touch for any follow up probably because I've paid up. Awful experience, do not recommend.
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