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Reviews, get directions and contact details for Whitakers Jewellers

Whitakers Jewellers

About

Newcastle’s leading independent jewellers, specialising in Bridal, Custom Design and Fine Jewellery.

Story

Showcasing exquisite quality and craftsmanship, every piece has it's own unique story captured in the brilliance of diamonds. John Whitaker, fourth generation jeweller, specialises in Custom Design. His personalised service and impeccable craftsmanship will make your dream ring a reality.

Learning a craft is so much more than taking classes at university, or reading books, or even gaining practical industry experience. Just ask John Whitaker. A fourth generation jeweller, John has always been familiar with the trade. John says his technical training at the Gemological Institute of America was essential in his development, but he learnt many important lessons by osmosis, sitting around the dinner table hearing stories from his father and grandfather.

For John, the jewellery trade is as much about the beautiful stories people share with him as it is about the beautiful pieces he creates with them. From the genuine and warm way John speaks about his customers, it's easy to see he feels they are as unique and special to him as every individual diamond he works with.

Whitakers Jewellers is built on a foundation of honesty and transparency. John's business philosophy is a legacy passed down from his father and grandfather: is it the truth and is it fair to all concerned? This core value underpins every Whitakers experience... meaning you don't have a transaction – you have a relationship.

Impressum

Newcastle’s leading independent jewellers, Whitakers specialises in Bridal, Custom Design and Fine Jewellery. John Whitaker, fourth generation jeweller, specialises in Custom Design and was trained into the family business which was founded in 1903. Located on 93 Darby Street Newcastle, Whitakers have the most qualified and knowledgeable staff in-store, and the strongest, most reliable after-support service. Visit us at our boutique store, book online at whitakers.com.au, or call us on (02) 4927 0100 to make an appointment to make your dream piece a reality.



"With a strong focus on custom jewellery design for both engagement and wedding rings, along with bespoke pieces such as bracelets and bangles, earrings, pendants and necklaces and rings, John and the team at Whitakers are dedicated to making memories and jewellery pieces that last a lifetime.For more than 100 years now, the Whitaker family have been the jewellers of choice in Newcastle and the Hunter Valley. Their reputation for superior craftsmanship and second-to-none customer care began in 1903.Our team can help you create the perfect ring, and our aim is simple: to provide you with an exceptional experience from the moment you walk in the door to the time you leave with your purchase and the many years that follow."
Address: 2/93 Darby St, Cooks Hill NSW 2300, Australia
Phone: (02) 4927 0100
ua.moc.srekatihw@liater
State: New South Wales
City: Cooks Hill
Zip Code: 2300


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed


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Reviews
I recently purchased my partners engagement ring from Whitakers. I walked in with very limited knowledge of diamonds & gold and Lisa worked with me and educated me over a couple of days of consultations. Both my partner and I couldn't be happier with the finished product. The range of bands was enormous and the inventory of diamonds was amazing. Lisa was an absolute delight to deal with. I cannot recommend Whitakers enough.
Stephanie and the team at Whitakers were exceptional. The pre and post purchase service provided was detailed, kind and thorough. Stephanie took the time to make sure all elements were considered, with genuine interest in our life milestone. Highly recommend and couldn't be more grateful.
From the moment Tahlia and I stepped into Whitakers Lisa was so accommodating. There wasn’t any pressure to purchase and she showed us a range of designs as well of a couple that Tahlia hasn’t seen nor thought of. Lisa made the experience enjoyable and informative with her knowledge of diamonds. We will definitely be back to design and choose our weddings Bands and are looking forward to dealing with Lisa again. Thank you so much for designing Tahlia’s Engagement ring, she loves it.
Eden from Whittaker’s was exceptional in her service and presentation. She spent all the time with me to select the most perfect piece. Highly recommend.
Best experience and the kindest staff. Lisa was incredible and kept me updated every step. Beautiful designs by a beautiful team. Would 100% come back.
Booked a consultation over the phone to look at some engagement ringsmy fiancé said we’re not doing anything on that day regarding a ring, arrived and we spoke to an extremely helpful lady, Angie. We probably spent over and hour looking at designs and rings. Low and behold, we opted for a designed ring. A slight delay in its arrival but completely understandable with covid in VIC and NSW. I’m absolutely in love with it and I really appreciate Angie for going above and beyond to help us create a once in a lifetime piece. I also highly recommend the aftercare package.
The team at Whitakers are incredible! We could not recommend any higher! The process from having my dream engagement ring designed and made to now our wedding bands has been so seamless. The communication throughout has been outstanding, we have had the pleasure of working with the lovely Angie who has been so patient and helpful. Thank you so much Whitakers for making this such a special and memorable time in our lives, we are truly so grateful
I organized my partners engagement ring through Whitakers, originally the process went very well and I was happy with the service. However, the ring was lost after I proposed and we brought it back in for re-sizing. I spent two weeks chasing it up, and eventually received a phone call to say it was lost and would have to be remade. From there, I had to initiate most conversations about the process, no one seemed concerned by the inconvenience we went through and then when my partner went to pick the ring up, she didn’t even receive an apology. I’d have given this feedback privately but still no one has contacted us to see if we are happy with the final product. We were planning on purchasing out wedding bands here, but obviously this has soured our opinion of the company. I regretfully purchased the life time care package for the ring, however given the experience this was a waste of money and I’d encourage anyone considering that to wait until the process is complete, and you are happy before purchasing any extras.
I highly recommend Whitaker’s!! Angie and the team were beyond amazing. They called with updates when they said they would. Replied to emails with updates regularly. They all are extremely friendly and helpful and patient. I love that they are a locally run family business! Thank you Angie for all your help these past few months keeping me calm and sane with the design process. Because of you I am now wearing my dream engagement ring. I am one very happy customer!!!
Beth was outstanding from the moment we walked into the doors at Whitaker’s. She made us feel valued and had all the time in the world to ensure we made the right decision on picking an engagement ring. It was an easy decision to come back and order the wedding bands through her as well. Dealing with Beth and the Whitaker’s team has been a joy. If you are looking for exceptional service and quality rings, look no further than Whitaker’s, and we would highly recommend Beth to our family and friends!
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